Concord Toyota
Concord, CA
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Pleasant car buying experience I sent emails to Concord Toyota to ask for the car details and Singh Khurana answered all my questions promptly every time. He is an trustworthy and I sent emails to Concord Toyota to ask for the car details and Singh Khurana answered all my questions promptly every time. He is an trustworthy and knowledgeable sale person. There was no pushing, no non-sense negotiation and it didn't take long to finish the process. This is the most pleasant car buying experience I've ever had .... More
From start to finish I had an exceptional experience at Toyota Concord. Carlos H. greeted me, he was warm & friendly. Then Jonathan R. explained the service and informed me my vehicle would be sanitized af Toyota Concord. Carlos H. greeted me, he was warm & friendly. Then Jonathan R. explained the service and informed me my vehicle would be sanitized after. The service was completed sooner than expected which was awesome and Jonathan explained the recommendation for future maintenance to my car. Thank you guys for a great experience with my 7 yr old!! Fantastic customer service! More
Dereck has great customer service. He is personable, efficient, knowledgeable. My van work is always completed in a timely manner. Also got a great wash with service. efficient, knowledgeable. My van work is always completed in a timely manner. Also got a great wash with service. More
Shuttle driver today made my whole experience a while to worthwhile. He was so professional, car clean and very punctual, and courteous. My service tech was superb too worthwhile. He was so professional, car clean and very punctual, and courteous. My service tech was superb too More
My experience at the dealership was quick, fast and easy. I got the car and deal I wanted!! I gave it a 4/5 just because they didn't have the color vehicle I wanted but it's not a knock on the service. The I got the car and deal I wanted!! I gave it a 4/5 just because they didn't have the color vehicle I wanted but it's not a knock on the service. The service was quick and they took a trade in that I really needed to get off my hands. More
Poor scheduling I was given an appt at 3:40 pm and was told it would be a 2 hour appt. When I arrived at 3:20pm they said they close at 5:00 pm so they would have to I was given an appt at 3:40 pm and was told it would be a 2 hour appt. When I arrived at 3:20pm they said they close at 5:00 pm so they would have to rush my car through. This did not make me feel comfortable that my car got the attention it needed. I was not in a hurry and did not need to come in that day. My service consultant Daric was great, it wasn't his fault. I do think whoever does the scheduling needs to consider closing time when making appointments. More
Very helpful and timely. My car was washed and vacuumed as well. The problem was diagnosed and taken care of easily. I have been going to Concord Toyota for 7 years. as well. The problem was diagnosed and taken care of easily. I have been going to Concord Toyota for 7 years. More
I appreciated how Lisa at Concord Toyota kept me informed and she was upfront and honest during my car buying experience. Financing was a breeze as well. and she was upfront and honest during my car buying experience. Financing was a breeze as well. More
RAV4 Hybrid They came through with what we wanted.Dealership is clean and friendly. Kunle is professional and knowledgable about the cars and kept us moving thro They came through with what we wanted.Dealership is clean and friendly. Kunle is professional and knowledgable about the cars and kept us moving through the process. More