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Concord Toyota

Concord, CA

4.6
387 Reviews
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1090 Concord Ave

Concord, CA

94520

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Showing 387 reviews

October 07, 2020

Excellent service. Appreciated extra care during Covid 19. All representative for dealership did an excellent job. I did not have to wait unnecessarily and was given a safe place to wait. More

by margaretlacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Greybele
October 07, 2020

Thank you Concord Toyota for providing me with excellent 95k service. You were able to add on a few services that weren’t scheduled and did a great job, as usual. I’ll be back, thanks again. More

by sunshineboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Oct 14, 2020 -

Concord Toyota responded

Hi Sunshineboz, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 15, 2020

I am driving my 4th Camry, always serviced in Concord. Daric Mathis is the reason I am loyal to Concord Toyota. I know that I am good hands and can trust his professional customer service and suggest More

by emmalouolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daric Mathis
Sep 16, 2020 -

Concord Toyota responded

Emmalouolson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Toyota. We look forward to your next visit! Take care!

September 11, 2020

I am able to book a routine service appointment that coordinates with my work schedule. All employees provide great customer service, trustworthy technicians and helpful service managers. More

by FA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Ervin
September 09, 2020

I requested for DARIC MATHIS. Amazing customer service, professional and always kind and in good humor. The success of Toyota are the good workers like Daric. I also would like to mention the good assist More

by sonia-machado
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DARIC MATHIS
Sep 10, 2020 -

Concord Toyota responded

Sonia-machado, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Toyota! We're looking forward to your next visit with us!

September 09, 2020

Good, consistent , reliable service and friendly people. They have a professional attitude when addressing you, explains service repair clearly, and will go that extra step to see you are taken care of. More

by paulnmtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton
September 09, 2020

Completed service quickly, they texted me with my status once the work was done. Provided a convenient and quick shuttle service to and from my home. More

by hushi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sawaya
September 01, 2020

The service greeter was professional & kind. He promptly checked me in. Jonathan Ramirez was thorough at explaining the process and what services would he performed on my vehicle. My car was completed earli More

by vkatsnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Sep 04, 2020 -

Concord Toyota responded

Vkatsnelson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2020

Gerald Ervin is an awesome service advisor, the best! I will only schedule my service with him and no one else as I fully trust him. More

by mikec164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Ervin
Sep 02, 2020 -

Concord Toyota responded

Thank you for the kind words about our team! We will be sure to pass along your comments to Gerald. We look forward to your next visit! Take care!

August 28, 2020

The service department said the service would take about 2 hours. I did not get a call that the car was ready for 3 1/2 hours. More

by PRossRead
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daric
Sep 02, 2020 -

Concord Toyota responded

Thank you for the feedback about your recent experience with us. We will use your comments to help refine our efforts in the future. We do hope we can be of assistance in the future. Take care!

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