Concord Toyota
Concord, CA
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Gerald provided excellent customer service! He was friendly and professional. He reviewed the inspection report with me and asked if I had any additional questions. My vehicle was completed within the friendly and professional. He reviewed the inspection report with me and asked if I had any additional questions. My vehicle was completed within the estimated timeframe. More
This was my first visit. I was very impressed. Gerald was an excellent Service Adviser, and the personnel at the Service Desk were very friendly & supportive. The service was performed quickly, ands I c was an excellent Service Adviser, and the personnel at the Service Desk were very friendly & supportive. The service was performed quickly, ands I chose to wait in their spacious Customer Lounge. More
D. Matias has always been our service advisor he great he gets are car in and out in 2.5 hrs. He straight honest about what is needed to be done. gets are car in and out in 2.5 hrs. He straight honest about what is needed to be done. More
Sam was very professional and was a pleasure to work with. Finance department was also very professional and helpful. I don't think I could say more with. Finance department was also very professional and helpful. I don't think I could say more More
Service was quick. Staff was friendly. I was able to get a shuttle home in a reasonable amount of time. Car wash is inexpensive and they do a great job. a shuttle home in a reasonable amount of time. Car wash is inexpensive and they do a great job. More
Received great service when purchasing a new 21 Tacoma. Andy in finance was great as were Mohammed and all the employees we interacted with. We will recommend friends and clients to Toyota of Con Tacoma. Andy in finance was great as were Mohammed and all the employees we interacted with. We will recommend friends and clients to Toyota of Concord. More
One of the best car buying experiences we've ever had. We'll definitely return when it's time to replace our second car. Thank you, Daniel and Zak! We'll definitely return when it's time to replace our second car. Thank you, Daniel and Zak! More
Dealer was recommended by Costco car program and I’m glad I did buy our new 2021 sienna from them .Salesman Daniel was good to communicate with.Only thing I would ask for next time for them not to run my cre I did buy our new 2021 sienna from them .Salesman Daniel was good to communicate with.Only thing I would ask for next time for them not to run my credit while I have my own loan because it made a hard inquiry on my credit More
Concord Toyota was a very clean and safe site were every staff member we interacted with were very welcoming and kind. Customer service was a top priority. Daniel Kunkle was an excellent sales person. He wa staff member we interacted with were very welcoming and kind. Customer service was a top priority. Daniel Kunkle was an excellent sales person. He was extremely knowledgeable about the process and the auto we purchased. He kept us in the know through the entire process. We appreciated his kindness and professionalism. Our only negative occurred during the financing portion of the process. For a $45,000 purchase, we felt confident that Toyota is a quality product, and we did not need the additional coverage. When the finance person we were working with continued to push the need for additional warranty coverage it made us feel uneasy with the need for additional coverage. More