Concord Toyota

Concord Toyota was a very clean and safe site were every staff member we interacted with were very welcoming and kind. Customer service was a top priority. Daniel Kunkle was an excellent sales person. He wa staff member we interacted with were very welcoming and kind. Customer service was a top priority. Daniel Kunkle was an excellent sales person. He was extremely knowledgeable about the process and the auto we purchased. He kept us in the know through the entire process. We appreciated his kindness and professionalism. Our only negative occurred during the financing portion of the process. For a $45,000 purchase, we felt confident that Toyota is a quality product, and we did not need the additional coverage. When the finance person we were working with continued to push the need for additional warranty coverage it made us feel uneasy with the need for additional coverage. More

Very helpful staffs from start to finish. Special thanks to Jasmine. She provided such great help during the buying process. Thank you very much, Jasmine! to Jasmine. She provided such great help during the buying process. Thank you very much, Jasmine! More

bought our toyota camery on 10/31/20 through the Costco gaurenteed pricing program.' the internet sales manager told us we would have to make at least 5 payments before we paid it off in Full or else toyo gaurenteed pricing program.' the internet sales manager told us we would have to make at least 5 payments before we paid it off in Full or else toyota would revoke the $3000 rebate. we just had the car serviced for the 1st time at our local vallejo toyota and asked the service manager about this policy. he said its not true, and that it seems the concord sales rep was padding his commision. im going to contact our costco gaurenteed pricing rep and tell them about how concord toyota are taking advantage of thier customers. That said..we Love the car. thanks. More

Normal 90,000 maintenance and added brakes. Always well done, never aggressive or pushy, which I really like. Walnut Creek Toyota really turned me off in that regard. :) I have been staying with Concord done, never aggressive or pushy, which I really like. Walnut Creek Toyota really turned me off in that regard. :) I have been staying with Concord Toyota and Tony has been my service advisor since 2015 when I bought the car. Very happy. More

I booked my service online with ease. I arrived and was quickly handed off to my service advisor. He quickly made note of the issues. I was in and out in less than 3 hrs. quickly handed off to my service advisor. He quickly made note of the issues. I was in and out in less than 3 hrs. More

Jonathan was finally able to help me with my problems. I had been trying to get them fixed with no help until Jonathan helped me out. had been trying to get them fixed with no help until Jonathan helped me out. More

Brought my car in for oil change. He said it would probably take about two hours because of the other people having services. But it only took an hour and I was pleased. probably take about two hours because of the other people having services. But it only took an hour and I was pleased. More

The entire team was excellent! From start to finish! Lisa and Andy made me feel comfortable and made sure I understood the process! Thank you! and Andy made me feel comfortable and made sure I understood the process! Thank you! More

It was a pleasant experience with Zakariya Hatton. He was attentive, patient and pointed out all the details of the car. I would recommend him to anyone. attentive, patient and pointed out all the details of the car. I would recommend him to anyone. More

Everything went smoothly, even though we are in a pandemic. My advisor Toni was available for all my questions. I will definitely be back! Salud pandemic. My advisor Toni was available for all my questions. I will definitely be back! Salud More