Concord Toyota

The agent is nice and knowledgeable about the details of the car. The process of the paper work is quick. the car. The process of the paper work is quick. More

Modern busness approach. Respectful and no obnoxious pressure. Helpful before I was a customer. Service Manager outstanding. Fleet Sales Manager supurb. Some men were he Respectful and no obnoxious pressure. Helpful before I was a customer. Service Manager outstanding. Fleet Sales Manager supurb. Some men were helpful, only one was so-so. No sales pressure. Not sure if they thought I was window shopping. I am a little old lady who did not want a used car. I purchased a new car and received it in record time. More

The reason any stars at all is for Toby. Toby was great to work with. Friendly and knowledgeable and great at communicating through the process. The drop in stars is due to the financing an Toby was great to work with. Friendly and knowledgeable and great at communicating through the process. The drop in stars is due to the financing and detailing teams. While signing paperwork I was told I was getting a "free" extra warranty. I'm glad I made him slow down when he was scrolling very quickly through the numbers page. There was an extra $1000 charge for this "free" warranty. After finding this, his demeanor changed drastically and I felt like he was treating me as an inconvenience. The detailing team did not fill out the checklist in the glovebox. When going through it myself at home, I found one tire to be 4psi lower than the rest and I had to inflate it myself. I am concerned that other things were not checked that are on the checklist, and that when I find an issue later it will be my fault somehow because they never tested it initially. More

Great help from the instance I walked into the place. Nick made sure everything was good to go and set me up with the car I wanted right away. Nick made sure everything was good to go and set me up with the car I wanted right away. More

Samuel Regacho is the best. He was very responsive to all my questions and made my entire shopping experience easy and efficient. I appreciate his work. Thank you! He was very responsive to all my questions and made my entire shopping experience easy and efficient. I appreciate his work. Thank you! More

Daniel was great at getting us answers even when the same car we were purchasing was not on the lot yet. Price was super competitive! My only critique is it took 2 ours to from arrival to leaving to purchase car we were purchasing was not on the lot yet. Price was super competitive! My only critique is it took 2 ours to from arrival to leaving to purchase the vehicle with them knowing I was coming in and with a cashiers check. Felt a little long but not the biggest deal as there is a lot of paperwork by the end. More

Joseph was so friendly and very communicative during the entire process of purchasing my new car entire process of purchasing my new car More

Concord Toyota has always been our to-go-to dealership. This time around, we purchased a new vehicle, the process was seamless and fast. We have become part of the Toyota family through the years and their This time around, we purchased a new vehicle, the process was seamless and fast. We have become part of the Toyota family through the years and their overall service is outstanding! More

Wonderful service given by my salesperson. He worked hard to find the car I wanted & kept me updated on when it became available & when it finally arrived at the dealership. He worked hard to find the car I wanted & kept me updated on when it became available & when it finally arrived at the dealership. More

BEST DEALERSHIP EVER ! Joe from concord Toyota is literally the best !!! Well done job getting my dream car . He was honest and gave the best deal and really worked with me Joe from concord Toyota is literally the best !!! Well done job getting my dream car . He was honest and gave the best deal and really worked with me couldn’t be any happy with my purchase !!! Definitely will recommend Joe to my friends and family !!! Thank you concord Toyota ❤️ More