Concord Honda - Service Center
Concord, CA
246 Reviews of Concord Honda - Service Center
Excellent service staff. Try their best for help in very kind and polite way. My last service experience 1,5 years ago was not good but this time everything was perfect. kind and polite way. My last service experience 1,5 years ago was not good but this time everything was perfect. More
Service department employee, Sandra, was excellent handling my appointment from start to finish. She thoroughly explained cost with my special deal and a service suggestion that arose in a clear and c handling my appointment from start to finish. She thoroughly explained cost with my special deal and a service suggestion that arose in a clear and concise manner when vehicle was being checked out. Recommend to others relying on dealer for servicing. More
We moved here recently, so this was our first time coming in for regular maintenance. The staff was friendly and accommodating. Had the opportunity to work with Jenny, who was professional and knowledgeable. in for regular maintenance. The staff was friendly and accommodating. Had the opportunity to work with Jenny, who was professional and knowledgeable. She recommended additional work on our vehicle, but we didn’t feel pressured in getting them completed, which we appreciated. We definitely recommend this location. Thank you Jenny and the staff for taking care of of us! More
My appointment was 8am, (they open at 7:30), I was told they were running behind already, wait time was supposed to be 1 1/2 to 2hrs but it took them 3 hrs to do service Other people that came at the sam they were running behind already, wait time was supposed to be 1 1/2 to 2hrs but it took them 3 hrs to do service Other people that came at the same time as me and even after me were leaving and I was still sitting there It was 11am when they were done, I assume the other people must be paying customers, we have pre paid service so I guess our car goes last. Every time I go there, it is at least 3 hr wait.. More
They were professional and courteous. They got the car right in and fixed in a timely manner. They were very thorough with the inspection and polite the whole time. right in and fixed in a timely manner. They were very thorough with the inspection and polite the whole time. More
Jason Leano is very nice and thorough about my full check or maintenance of my car,,, and service is very fast that u will not get bored waiting,,,, or maintenance of my car,,, and service is very fast that u will not get bored waiting,,,, More
I have been servicing my car at Concord Honda for years with Wasif. He is always very helpful and knowledgeable. I would Highly recommended to friends and family. with Wasif. He is always very helpful and knowledgeable. I would Highly recommended to friends and family. More
Wassif carries the load of this dealership. From a warm welcoming to thanking for bringing my car in. He takes care of his client like it is a first class service! He also helps his coworker with any issue welcoming to thanking for bringing my car in. He takes care of his client like it is a first class service! He also helps his coworker with any issues/concerns and communicates. I hope he stays at this place! Thank you, Wassif!!! More
Great service Jessica ReudyGood supportGreat support Great service Jessica Reudy Good support Great support Good update Nice work Service department welcome and check in Waiting area and provid Great service Jessica Reudy Good support Great support Good update Nice work Service department welcome and check in Waiting area and providing update on time is good More
Dealership was clean and set up for appropriate Covid 19 issues. Service was prompt upon arrival and pick up of vehicle. Service Advisor, Mr. Kahn, was courteous, knowledgeable, and easy to deal within. issues. Service was prompt upon arrival and pick up of vehicle. Service Advisor, Mr. Kahn, was courteous, knowledgeable, and easy to deal within. More