Concord Honda - Service Center
Concord, CA
246 Reviews of Concord Honda - Service Center
‘17 Civic a/c problems Good service by this dealer, though I’m very disappointed in the problems this 10th gen Civic has with a/c. Having to spend over $400 just to recharg Good service by this dealer, though I’m very disappointed in the problems this 10th gen Civic has with a/c. Having to spend over $400 just to recharge a/c coolant on a car 3 1/2 years old (<40k miles) is terrible. I have a CRV, GMC and Porsche all over 10 years old and with over 100k miles each that are blowing far colder than this Civic. In the last 17 years I’ve bought 4 Hondas (Pilot, S2000, CRV and Civic), along with Saab, VW, GMC, Ford, Porsche, from local dealers, and will look skeptically at Honda reliability in the future. More
Great service very clean place smart workers great people who help me with my car service and answer all my questions I will be back soon thank you so much for getting my car done who help me with my car service and answer all my questions I will be back soon thank you so much for getting my car done More
Excellent dealership. Have purchased or leased 4 vehicles from them. People I’ve worked with in both Sales and Service have been knowledgeable and professional. from them. People I’ve worked with in both Sales and Service have been knowledgeable and professional. More
My Honda Civic 2017 My car's battery died after a few weeks of not driving it, I had it recharged but the features in my car needed to be reprogramed and was also gettin My car's battery died after a few weeks of not driving it, I had it recharged but the features in my car needed to be reprogramed and was also getting a message saying that the car needed service. I took it to the Concord Honda and the technician who greeted me fixed the problem with the features in a few minutes with no problem. I asked how long the service would take, he said probably about 1 1/2 hours, which was OK with me, very surprised when before one hour the car was ready and also washed!!! Jaeson, the technician, was very knowledgeable and polite. Very happy with Concord Honda and its crew! More
Make sure to ask for Sergio when you need a car service. He has great communication skills and makes you feel satisfied.I will definitely be back and request him! He has great communication skills and makes you feel satisfied.I will definitely be back and request him! More
Great customer service, car returned timely as promised, Air condition working great, and my car was cleaned and sanitized which was greatly appreciated by me Air condition working great, and my car was cleaned and sanitized which was greatly appreciated by me More
Great caring service every time. Kenji is the best service advisor I have had and the scheduling, service and follow up is excellent. We also had excellent support with every time. Kenji is the best service advisor I have had and the scheduling, service and follow up is excellent. We also had excellent support with a new lease from Tisoc Pena earlier in the year. Thank you Concord Honda! More
Routine Maintenance I am a senior citizen. Making an appointment to take my car in for service was quick, easy, and polite. I appreciate that. Upon arriving, my service I am a senior citizen. Making an appointment to take my car in for service was quick, easy, and polite. I appreciate that. Upon arriving, my service rep as informative; i.e., easy to understand what to expect. He also called me to inform me of extra work done at no charge, as it was covered by my maintenance plan. When I picked the car up, he showed me on the invoice exactly what they had done and asked f I had any questions. I am one happy customer. All of us kept our distance and everyone wore masks. I cannot speak to quality of work--as long as my car runs without any troubles, then the quality is good. More