Concord Honda

Wiper Linkage Problem I recently went to this dealership for a periodic lube and oil change and to have my windshield wiper linkage repaired/replaced. Rick Kreiser was sup I recently went to this dealership for a periodic lube and oil change and to have my windshield wiper linkage repaired/replaced. Rick Kreiser was super helpful. The work was completed within the time estimate and under budget. There were absolutely no high pressure tactics or attempts to talk me into additional servicing beyond what was necessary. I was completely satisfied and will happily return to this dealership in the future. More

Smog test diagnosis Service Advisor was very helpful and patient. Went to local gas station to smog test. Test failed. Went back after 30 days to ensure mileage was highe Service Advisor was very helpful and patient. Went to local gas station to smog test. Test failed. Went back after 30 days to ensure mileage was higher from last time. Smog test failed. Gas station said to drive more or something else wrong with the car. Due to DMV smog test / registration due Feb, decided to go to dealership to see what's wrong since it's a newer car from 2012 with first smog test due. Dealer diagnosed it and drove it and retested smog, all passed. Service advisor was very good and so was the team. Shuttle service to and from my work was helpful too. I suggest never go to the local gas station to test for smog always go to the dealership they the experts! Great job Concord Honda! More

RICK IS AWESOME I took my car in to get an oil change and some interior lights. Rick not only made me an appointment that worked with my schedule, he was able to let I took my car in to get an oil change and some interior lights. Rick not only made me an appointment that worked with my schedule, he was able to let me know I needed tires really bad (there was a bubble in the rear and the others were in bad shape) and I also needed a engine mount. I have since been back because I got a razor in one of the tires. Concord Honda Service is Awesome, and they have the best assistant manager!!! More

My First Baby BIG THANK YOU to Mo. The process was fast & easy he helped me pick the PERFECT car just for me. This is my first car & it was very exciting to have o BIG THANK YOU to Mo. The process was fast & easy he helped me pick the PERFECT car just for me. This is my first car & it was very exciting to have one that met every standard i had in a car. ill never forget 1/8/18 when i was able to drive my car home. My hard work finally pays off; one less things off my bucket list. More

Service We took our Honda Pilot in for routine maintenance. Rick was our service advisor has he has been over the last year. He provides exceptional customer We took our Honda Pilot in for routine maintenance. Rick was our service advisor has he has been over the last year. He provides exceptional customer service, he is friendly and his knowledge on the services and recommendations is outstanding. More

Amazing and fast service Great and very friendly customer service. It was fast and Skarland Kamm was very helpful in everyway, she made sure all my questions were answered and Great and very friendly customer service. It was fast and Skarland Kamm was very helpful in everyway, she made sure all my questions were answered and I was comfortable in waiting for my car. More

Friendly and welcoming service I received a recall notice for my Accord and needed the battery to be replaced. Christian was very welcoming and fast. My appointment was in the after I received a recall notice for my Accord and needed the battery to be replaced. Christian was very welcoming and fast. My appointment was in the afternoon, so the service center was very busy and there’s was a lot going on. Christian was very focused to get the service paperwork processed so I wasn’t waiting around. He called me when my car was ready and had someone pick it up in a short amount of time so I wasn’t awkwardly waiting around for my car. My overall experience was very pleasant. I usually am at service centers where I have to wait forever because things are out of place or there’s no one around to assist. Definitely will be back! More

Service Great The Service Adviser, Mr. Wasif Khan always listen, frank, and thorough in the service and/or repair recommendation findings by the technician/mechanic The Service Adviser, Mr. Wasif Khan always listen, frank, and thorough in the service and/or repair recommendation findings by the technician/mechanic. He will tell me if the repair is needed immediately or can wait for the next schedule service. He is honest and customer oriented employee that’s why I always bring my Pilot for service even I have to wait for 3-4 hours. Likewise I always request for mechanic, Mr. Ken Hendrix. More

CRV EX Honda Got my son's first car CRV Ex Honda in Concord thru Costco membership. Ali provided great customer service. Good job Ali. Keep up the good work. Got my son's first car CRV Ex Honda in Concord thru Costco membership. Ali provided great customer service. Good job Ali. Keep up the good work. More

Rude employees The sales manager Ali Maloki was extremely rude and agressive to me. He needs customer service training and anger management classes. Don’t know why t The sales manager Ali Maloki was extremely rude and agressive to me. He needs customer service training and anger management classes. Don’t know why they keep this xxxxxxx. More