Competition INFINITI
St. James, NY
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Excellent felt like one of the family Chris Capabianco handled by visit this time he explained to me in detail I was a little worried when the wheel bearing had to be replaced but Chris Chris Capabianco handled by visit this time he explained to me in detail I was a little worried when the wheel bearing had to be replaced but Chris assured me that Infiniti considers the wheel bearing part of the drivetrain and would be covered by the warranty . I was very happy to hear that. I would recommend competition Infiniti to all my friends and family they do a wonderful job More
Great dealership, great salesman We just purchased a Infiniti QX80.. they had several to choose from. We had a test drive even after the dealership closed. They were very accommoda We just purchased a Infiniti QX80.. they had several to choose from. We had a test drive even after the dealership closed. They were very accommodating. The salesman, Mohammed Sultan, was very knowledgeable, friendly and easy to deal with. We thought we negotiated a very fair deal and look forward to a continuing relationship.. More
My Baby 2005 G35 COMPETITION INFINITI BEATS ALL THE COMPETITION!!!I cant believe, I am about to say the following, this is the BEST car dealership i have ever been too COMPETITION INFINITI BEATS ALL THE COMPETITION!!!I cant believe, I am about to say the following, this is the BEST car dealership i have ever been too. I have been a Honda & Nissan customer. Competition Infiniti, customer service if top notch. Chris Capobianco, is amazing, I was update on the state of my car repair at all times. The dealer show room all the employees where very friendly. My next new car will definitely will be coming from Compertiion Infiniti. Please please don't ever change!!! More
Did not live up to the hype.. Went to this dealership based on other positive reviews on the internet. Unfortunately my experience wasn’t quite as satisfying compared to some othe Went to this dealership based on other positive reviews on the internet. Unfortunately my experience wasn’t quite as satisfying compared to some other reviews to say the least. I dealt with a saleswoman by the name of Vanessa. She was very nice and patient. I also dealt with a sales manager named Joe who was also pleasant to deal with. However, the person who ruined the entire experience for me and is the sole reason I will never go back to this dealership is because of a sales manager named Rob. The best way to describe Rob is combative, unprofessional, poor negotiator, and arrogant. This salesman tried to give me thousands less for the trade-in of my mint condition 2009 infiniti g37x. He admitted to me that they look to maximize profit of their trade-in vehicles so that they could sell them and make at least 4,000 dollars. He didn’t care about anything other than making 4,000 profit on my vehicle instead of respecting the worth of my vehicle and cutting a little bit into his profit to try and negotiate a deal and earn the business currently and possibly in the future of a new customer. He only cared about looking tough and not budging on any pricing including the price of the vehicle I was going to buy from him. I drove an hour to this dealership while passing other dealerships along the way hoping to get treated fairly and respectfully and that is exactly the opposite of how I got treated from Rob, the sales manager. If this place was located down my block I would never go again as long as Rob is working there. Hopefully you will have a better experience. More
Great from the start to the finish After finding the vehicle I wanted on their website, I called Competition Infiniti and from that moment they were nothing but nice, helpful, down to e After finding the vehicle I wanted on their website, I called Competition Infiniti and from that moment they were nothing but nice, helpful, down to earth people. First impressions are important but so is keeping that same hospitality going throughout the process, and they did that. The person I dealt with primarily was Paul Matriciano. Super friendly and down to earth, seriously I can’t say it enough he was a stand up guy and made me feel at home there. I also dealt with Darlene Titus and again, she was wonderful. Genuinely down to earth people, no pushy salesperson tactics, just straight forward business. I would without any hesitation send my friends and family to Competition Infiniti. Thank you again for all of your help and hospitality, you guys rock. More
See Vanessa Caruso when shopping at Competition INFINITI Vanessa Caruso made the car buying process seamless and was a pleasure to work with. She took the time to investigate all my inquiries and was always Vanessa Caruso made the car buying process seamless and was a pleasure to work with. She took the time to investigate all my inquiries and was always prompt in getting back to me. More
Smoothest car buying experience ever I have had some horrible experiences in the past with car dealerships until I walked into Competition Infiniti. I walked in one night met with salesma I have had some horrible experiences in the past with car dealerships until I walked into Competition Infiniti. I walked in one night met with salesman Michael Fariello and bought a certified preowned Q50. No haggling no hidden BS! I am very happy with Mike and Darlene from finance. I will definitely be back to help my sister purchase a certified preowned! My only issue is the car interior was not clean and i didn't realize until i left which is why i cannot give 5 stars. More
Bobby was great, as usual! Bobby remembered why I came in, he’s always courteous and efficient despite how busy things can be. This dealership, and the service center people in Bobby remembered why I came in, he’s always courteous and efficient despite how busy things can be. This dealership, and the service center people in particular, are always on top of things. More
Outstanding Team made the 4 hour drive worth it. After researching for the right truck we found that Competition had the best value for a late model QX80. The team included Anthony, my salesman, Joe After researching for the right truck we found that Competition had the best value for a late model QX80. The team included Anthony, my salesman, Joe and Darlene my finance manager. Each of them went out of their way to ensure my purchase was expeditious, precise and satisfied every question or concern I had. Anthony went out of his way to help me return my rental car and even offered some famous NY pizza! Darlene was amazing, a pleasure to speak with and helped me make the right decision on a warranty. Joe, the sales manager took time out to greet me and made me feel like I was more than just a customer. They made it worth the drive to purchase a car through them. I would make the 4 hour drive back up just to visit!! More
Great car buying experience This dealership is great and every one I spoke to was very professional and friendly. I purchased my vehicle from Brandon and he was very professional This dealership is great and every one I spoke to was very professional and friendly. I purchased my vehicle from Brandon and he was very professional and honest. I highly recommend Brandon and Competition Infiniti as a no pressure and pleasant sales experience! More