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Community Volkswagen

Santa Maria, CA

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1 Review

2150 South College Dr.

Santa Maria, CA

93456

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1 Review of Community Volkswagen

May 20, 2022

Sales team/Management & dealership in general needs a lot of improvement on their professionalism. They tend to over promise and under deliver which has no excuse in any industry. As soon as we got into fina More

by Justicelawrence303
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Murguia, Jesus Rocha
May 20, 2022 -

Justicelawrence303 responded

Sales team/Management & dealership in general needs a lot of improvement on their professionalism. They tend to over promise and under deliver which has no excuse in any industry. As soon as we got into finance their F&I guy Jesus starts trying to sell sporting event tickets before he even introduced himself. Chuck would not be happy! Don't expect too much when it comes to their “New Car Detail” We picked are car Up after 5 hours plenty of time to do a thorough detail, right? NOPE! Guess not even after the sales kid Jonathan said he was going to have them get all the bugs off and have it looking brand new. NOT THE CASE AT ALL! They couldn't even vacuum or clean the windows on the inside. I understand in Your guys eyes its a VW and not BMW so You don't want to put as much effort into it but as a corporate trainer for Audi, I must say that is all wrong! No wonder You guys are not selling as much vehicles as You should. Wheres your honor at guys for such a reputable company?