Community Motors Inc
Hammond, LA
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DO NOT GO TO THIS SERVICE CENTER! I scheduled a vehicle repair 4+ weeks BEFORE bringing my RAM into the dealership for repair (because they couldn't see my truck sooner). Four I scheduled a vehicle repair 4+ weeks BEFORE bringing my RAM into the dealership for repair (because they couldn't see my truck sooner). Four days before my SCHEDULED appointment, I brought my RAM there and dropped it off. I didn't hear ANYTHING about my truck until I called 15 days after dropping the truck off. They were supposed to call me back that day, but they did not. I called the next day (day 16), and they couldn't find my truck, my paperwork, or my keys. No records of my vehicle. They did call back once that day (at the end of the day), saying the truck was "finished days ago" and that they "forgot to call me." I asked what was wrong, and I was told that they didn't even look at the reason the truck was brought to the shop (likely needs a new PCM based on another shop's review). All they did was update software AND DID NOT EVEN LOOK AT THE ACTUAL ISSUE. My truck was left there for a specific repair, lost, and without a call when they STOPPED WORKING ON IT so I could get my truck, they just never even looked at the reason I brought it to the shop! I called back the next day (day 17), and they STILL had not looked at it the actual issue. I removed my truck from this service center. DO NOT GO TO THIS SERVICE CENTER! More
Service is poor Took my Jeep in to have work done. Came back not complete. The worst service I have ever encountered. They have a excuse for everything. Took my Jeep in to have work done. Came back not complete. The worst service I have ever encountered. They have a excuse for everything. More