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Community Honda - Service Center
Baytown, TX
95 Reviews
95 Reviews of Community Honda - Service Center
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September 23, 2024
Bought a brand new 2023 Honda CRV Hybrid from here. Within a year of having it, extreme rust covered the calipers and rotors. Service experience has been disappointing at this dealership. I do not reco Within a year of having it, extreme rust covered the calipers and rotors. Service experience has been disappointing at this dealership. I do not recommend. More
by Damian
Employees Worked With
Mike Rozzell, Logan Sewell
August 06, 2024
Buyers beware Service advisor, Sabrina and James and the service manager very horrible customer service they need to be trained wow this was my number one dealership to go and do my service. I don’t know wh service manager very horrible customer service they need to be trained wow this was my number one dealership to go and do my service. I don’t know what happened there if they change management or what went to do an oil change on my 2023 Honda CRV they Told me I couldn’t get my free oil change because I was over 24,000 miles when you purchase a vehicle they did not tell you that you have to be under the mileage so it could be free but I went there last time with 18,500 miles and they change it with no problem. I don’t recommend anyone to go to the dealership after what I experience. I have been working for a dealership for 25 years I never treat my customers the way he treated me today. I would not recommend any my family or friends to this dealership. I hope the lady on the TV commercial looks at this and handle this problem because they will lose business. I sent them over 300 customers and I will contact every one of them and tell them do not go there. . :( More
by cesarauto713
Employees Worked With
Service department named James
July 29, 2023
Professional and pleasant. This is our 2nd car from her. I am sure there will be more. I feel confident with Liz and Community Honda. This is our 2nd car from her. I am sure there will be more. I feel confident with Liz and Community Honda. More
by Linda_couch
Employees Worked With
Jsmes, Liz Schaefer
March 05, 2022
Gabriel and the service technician went to great effort to diagnose a flashing light on my Ridgeline. There were no codes saved so it took two trips to figure out what was wrong. I appreciate you Gabe and to diagnose a flashing light on my Ridgeline. There were no codes saved so it took two trips to figure out what was wrong. I appreciate you Gabe and Tony!!! More
by Vharrison56
Employees Worked With
Gabriel, Anthony
January 04, 2022
I have a 2011 Honda Pilot which has mostly been serviced by this Baytown Dealer. I bought the Pilot from Baytown and has been my Dealer/mechanic when needed. The staff in service area are courteous and help by this Baytown Dealer. I bought the Pilot from Baytown and has been my Dealer/mechanic when needed. The staff in service area are courteous and helpful. I even purchased my granddaughter's used car from them. More
by breez2011
Employees Worked With
Chris_service manager, James_service advisor.
December 15, 2021
Always courteous, friendly, professional, helpful, and thorough every time that I have been in the dealership. Nice to work with James Chester. thorough every time that I have been in the dealership. Nice to work with James Chester. More
by Ngarry7991
Employees Worked With
James Chester.
October 05, 2021
I've been coming to this dealership for over 5 years. I've been coming to this dealership for over 5 years. Best dealership ever. I would highly recommend and they are very helpful. I've been coming to this dealership for over 5 years. Best dealership ever. I would highly recommend and they are very helpful. More
by Esmeralda
Employees Worked With
Landry, Michael
