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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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July 16, 2020

Excellent service and experience as always. I have had my Honda since 2006. Every service has been performed at this site. I am always pleased with the service and how my car runs. Thank you. More

by CRSIMMONS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Community Honda of Orland Park responded

Crsimmons0, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

July 16, 2020

Excellent service I was very pleased the dealership could diagnose the problem with my car and fix it the same day. They were very happy to drive me home , contacting More

by JQUIGS14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2020 -

Community Honda of Orland Park responded

Jquigs14, We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

July 15, 2020

Service Always bring our car to this dealer and highly recommend it to anyone. This is the 7th Honda we have purchased from them and wouldn’t go anywhere else More

by DIANNEK521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Neven
Jul 22, 2020 -

Community Honda of Orland Park responded

Diannek521, We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

July 15, 2020

Randy was the person who helped me in the service dept. he was very nice understanding and explained all the repairs I needed to have done went even further to recommend the order of importantabcr because More

by JROBIN0195
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Community Honda of Orland Park responded

Jrobin0195, Thanks for this post! Glad to hear you had a great experience. We'll let our service staff know of your appreciation and we look forward to seeing you again soon!

July 14, 2020

Randy in service was extremely helpful letting me know what type of work was needed on my CRV When my CRV was ready Randy came to find me and got me on my way The cashier was very courteous More

by CHRISTOPHER.HAAKER
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilky Bush
Jul 22, 2020 -

Community Honda of Orland Park responded

Christopher, We're happy to hear that you're pleased with the service you received here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 13, 2020

Had a loose WORKING side mirror. Quote to replace was $800, said no and got the car back with the mirror hanging/Dangling and unusable. More

by JYOUGO71
Recommend Dealer
No
Employees Worked With
Tim?
Jul 29, 2020 -

Community Honda of Orland Park responded

Jyougo71, Thank you for bringing this to our attention. We are concerned about your comments, and would like to get in touch with you to discuss this matter further. At Community Honda we take customer reviews very seriously. Please contact Anthony Hicks, at ahicks@communityhonda.com. We look forward to working together with you to come up with a solution.

July 13, 2020

I'm sorry but you dealer shop went down in grade from the first person contact to a car porter who in front of your customers said to the cashier I can't stand these people anymore I cam in for a oil c More

by KIMBERLYMC3
Recommend Dealer
No
Employees Worked With
Sean Flatley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Nelson, Wilky Bush, Kevin Casper, Kristy Czyniejewski, Anthony Hicks, Renee Latronica
Jul 29, 2020 -

Community Honda of Orland Park responded

KimberlyMc3, Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact our Business Development Manager, Anthony Hicks, at ahicks@communityHonda.com, so we can look into this for you.

July 12, 2020

They did not fix the problem, so I had to take my car to another Honda dealership to get fixed. They told me the issue I had with my car was unheard of, however it’s known issue with Honda. Then other deale More

by Hi1212
Recommend Dealer
No
Employees Worked With
Greg Piunti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Plautz
Jul 29, 2020 -

Community Honda of Orland Park responded

Hi1212, Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Community Honda. Our Business Development Manager, Anthony Hicks, would love the chance to talk to you about thew situation and make it right. At your earliest convenience please send your contact information to ahicks@communityhonda.com.

July 11, 2020

great an honest car dealer an honest car dealer an an an an an an an an an an an an an an an honest car dealer More

by DDWEISSENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Keenan
Jul 21, 2020 -

Community Honda of Orland Park responded

Hi DDWEISSENBERG! We are happy to hear that you enjoyed your visit to our dealership. Thank you for the feedback. We strive to give our customers the best experience possible!

July 10, 2020

Paid $120 for NOTHING Paid $120 for "mis-diagnosis" and no repairs. After waiting 2 hours, I was told to call my Insurance company because both problems (occasional start- More

by LPASKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Wrub, Bob Madia
Jul 29, 2020 -

Community Honda of Orland Park responded

Dear LPASKUS, On behalf of Community Honda, I want you to know that all feedback we receive is taken into serious consideration. Your business is very important to us, and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact Anthony Hicks, at anthonyh@communityhonda.com, at your earliest convenience. Thank you for alerting me and I look forward to speaking with you soon.

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