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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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July 24, 2020

Love Community Honda! People are personable and professional. I really feel they care about their clients whether sales or service. Service is always fast and friendly. More

by SHELLPEARSON17
Recommend Dealer
Yes
Employees Worked With
Cory Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pieczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Czyniejewski
Jul 26, 2020 -

Community Honda of Orland Park responded

SHELLPEARSON17, We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

July 23, 2020

Service Very pleased. Been a customer since 2007. I have been very happy and will continue to purchase my cars from Honda. Terry Keenan has always been helpfu More

by MREVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Keenan
Jul 24, 2020 -

Community Honda of Orland Park responded

MREVIS, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

July 23, 2020

Bob is great to work with. Everybody was very polite and was social distancing just great. I will definitely come back to Have my car service. More

by jvanerio1
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Jul 24, 2020 -

Community Honda of Orland Park responded

Jvaberio1, We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

July 23, 2020

Great experience at Community Honda I was very happy with the service and a special thanks to Randy Pilbyl, who was only advisor an was swamped but remained professional and polite. Also More

by HIGHBALL99
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Community Honda of Orland Park responded

HIGHBALL99, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

July 23, 2020

Service Everyone I have come in contact with has been extremely nice and courteous. Will hopefully continue using Community for all my auto needs. Thank You More

by MONTELPASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Pieczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Community Honda of Orland Park responded

Hi MONTELPASSE. We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible! We look forward to your next visit.

July 22, 2020

Oil Change I have always found this dealership to deliver excellent customer service. That is why I travel so far to come here. They are always friendly, court More

by LOUISD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have access to the name right now.
Jul 23, 2020 -

Community Honda of Orland Park responded

LouisD12, We're happy to hear that you're pleased with the service you receive here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 22, 2020

I only service my 2011 Honda CRV at this car dealer since I purchased it new there and up to this last visit was very pleased with them. Service is definitely not up to par like it use to be. I also didn't s More

by JOERINIROSE
Recommend Dealer
No
Employees Worked With
Don't know who was responsible
Sep 03, 2020 -

Community Honda of Orland Park responded

I am very sorry that you had such a poor experience when you visited our service department. I apologize for your inconvenience. I want to assure you that we take matters of customer service very seriously and I will be speaking to my staff to assure this does not happen again.

July 21, 2020

I wasn’t listened to at my appointment as a result my tire light have been on since and I am disappointed with the service More

by IMABLESING2
Recommend Dealer
No
Employees Worked With
Zack Plautz
Jul 28, 2020 -

Community Honda of Orland Park responded

Imablesing2, We apologize for the miscommunication during your service visit. We would like the chance to speak with you further about your time with us. Please reach out to Anthony Hicks, Business Development Manager, at ahicks@communityhonda.com, at your earliest convenience.

July 21, 2020

Felt welcome and service time was approximate. I came for a full service car wash. My only complaint was they didn’t clean my car mats. They only vacuumed them More

by HEAVENBOUNDIL1
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Community Honda of Orland Park responded

Heavenboundil1, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Community Honda. If there's anything else we can do, don't hesitate to contact us!

July 21, 2020

Beyond terrible customer service. They were suppose to call me two days after my appointment that I went to with an update on a claim to paint my hood which they scratched. Never called. I have called 5 t More

by GINALM
Recommend Dealer
No
Employees Worked With
Bob the service manager was clueless and very short.
Jul 28, 2020 -

Community Honda of Orland Park responded

Ginalm, Thank you for bringing this to our attention. We are concerned about your comments, and would like to get in touch with you to discuss this matter further. At Community Honda we take customer reviews very seriously. Please contact Anthony Hicks, at ahicks@communityhonda.com. We look forward to working together with you to come up with a solution

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