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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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August 11, 2020

Great Service Department Wonderful service at Community Honda. My service advisor Randy is very helpful advising me on the care of our car. Professional, courteous and prompt More

by LLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Community Honda of Orland Park responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

August 10, 2020

The lack of communication and follow-up was astounding. They didn't appear to care about my experience and made no effort to rectify the situation. Very disappointed. More

by KRIS_313
Recommend Dealer
No
Employees Worked With
Bob Madia, Zack Plautz
August 10, 2020

Overcharges I have been informed by my insurance company that they routinely overcharge for parts. So my insurance company will not reimburse me for the amount c More

by BOB61449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2020

Service has always been good but when I replied to service managers email with a question about work done I never got a reply. Disappointing. More

by DVB198
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Aug 10, 2020 -

Community Honda of Orland Park responded

We apologize for the miscommunication regarding your service visit email. We would like the chance to speak with you further about your concerns. Please reach out to Anthony Hicks, General Manager, at 708-364-2452, at your earliest convenience.

August 09, 2020

Car brought in for yearly review The service people were kind and thorough in their explanation of what needed to b done. My daughter had to bring in my car as I was laid up due to s More

by JARRASMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names of employees that worked on my car
Aug 10, 2020 -

Community Honda of Orland Park responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future. Wishing you a speedy recovery!

August 09, 2020

I love this dealership and have been coming a long time but I was very disappointed in regards to social distancing and mask use during this pandemic. Could definitely work on that! More

by NMOGORMAN
Recommend Dealer
No
Employees Worked With
I am unsure of his name but first time I have seen him there.
August 09, 2020

OIL Change at 91,000 miles I've bought my car at Community Honda in 2012. I'm relying on them to be fair and honest with me regarding what they tell me what my car repair need More

by SCHUSTERESCAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher G Wrub
Aug 10, 2020 -

Community Honda of Orland Park responded

Joyce, We're happy to hear that you're pleased with the service you receive here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 07, 2020

Bill the gentleman in service was very courteous, he took care of me promptly.He made sure that my parts were ordered, and were there upon my arrival. More

by ROSALITARIOS
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Community Honda of Orland Park responded

Hi there! We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

August 07, 2020

Thank you to Bob Madia for your help!! Appreciate that you came up with a resolution that was affordable and we drive the car safely. More

by JERRYKMIEC
Recommend Dealer
Yes
Employees Worked With
Bob Madia
Aug 10, 2020 -

Community Honda of Orland Park responded

Jerry, Thanks for this post! Glad to hear you had a great experience. We'll let our service staff know of your appreciation and we look forward to seeing you again soon!

August 07, 2020

Thank You Bill! Bill was very professional, courteous and efficient. My car was done at the time that Bill told me. Everything was explained to me and I didn't hav More

by PATRICIABUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Community Honda of Orland Park responded

Patricia, We're happy to hear that you're pleased with the service you received here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

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