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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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August 27, 2020

I have been dealing with Community Honda for more than twenty five years. I still drive a 1995 Civic purchased at Community as well my 2011 CRV. I`ve purchased other vehicles from Community as well incl More

by DICKMARZULLO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

I never got a call back that day even though I asked for one. I needed to call the following morning to see if my car was ready. I am STILL waiting for a call about my window shield claim - 3-4 weeks l More

by KGREEN10
Recommend Dealer
No
Employees Worked With
Bill Savage
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Community Honda of Orland Park responded

Thank you for bringing this to our attention. We apologize for the miscommunication regarding your claim. We would like the chance to speak with you further about your time with us. Please reach out to Anthony Hicks, Business Development Manager, at 708-364-2452, at your earliest convenience.

August 25, 2020

Very pricey. Was not told beforehand how much it would cost. Not reminded about coupons. Service itself was fine, but seriously doubt I'll go back. Have been going there for 7 years. More

by WALSH7833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember who I dealt with
Aug 28, 2020 -

Community Honda of Orland Park responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Community Honda we take customer reviews very seriously. Please contact Anthony Hicks, Business Development Manager, at 708-364-2452, at your convenience. We look forward to working together with you to come up with a solution.

August 25, 2020

Very impressed with service and dealership. Everyone was friendly and kept me informed. This was my first visit and I will be back as a customer More

by remmy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamron mikuta
Aug 25, 2020 -

Community Honda of Orland Park responded

Hi There! We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

August 24, 2020

Great package deal on services. Greg gave me a time frame for how long it would take and was right on the money. Always bring the car in to the dealership...they've always come through. More

by ARGON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Community Honda of Orland Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

August 24, 2020

My service on the car was excellent. I did not know your dealership dense wash cars after service. This is the first dealership I have had that. does not wash the car as a practice. More

by LOISOWENS8788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Community Honda of Orland Park responded

Thanks for this post! Glad to hear you had a great experience. We'll let our service staff know of your appreciation and we look forward to seeing you again soon! Enjoy your squeaky clean car!

August 23, 2020

I always have a great experience when taking my car in for routine maintenance. Although the service area was packed, my car was ready as promised. More

by NICLOWE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Aug 25, 2020 -

Community Honda of Orland Park responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! We look forward to your next visit!

August 23, 2020

Great staff, very thorough, Fast service!! Happy to bring my vehicle here for service, they always do a great job and tell me what I need! More

by URBANSKI.ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Aug 25, 2020 -

Community Honda of Orland Park responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

August 20, 2020

Able to quickly find out the problem with my car a.nd gave the price for repair. Great protocol for employees and customers to prevent COVID-19 More

by AT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 22, 2020 -

Community Honda of Orland Park responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

August 20, 2020

the service department was terrific from letting me know my problem to calling back to inform me that the work was completed to sending a ride to pick me up My CRV came back well done More

by Christopher Haaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Nelson, Wilky Bush
Aug 22, 2020 -

Community Honda of Orland Park responded

We're happy to hear that you're pleased with the service you receive here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

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