Community Honda of Orland Park

Community Honda exceded my overall expetations. Frank Cleveland was very friendly and knew everything about the car I was interested in. I would recommend Community Honda to anyone looking for a used or Cleveland was very friendly and knew everything about the car I was interested in. I would recommend Community Honda to anyone looking for a used or new Honda. Their customer service is outstanding. More

I arrived at Honda between 7:30 and 7:40 am on Tuesday January 2. for a lube job. I finally left at 9:20 AM. Over 1 1/2 hours. This has happened a few times in the past. This is the first time I am writ January 2. for a lube job. I finally left at 9:20 AM. Over 1 1/2 hours. This has happened a few times in the past. This is the first time I am writing about it. Why am I waiting 1 1/2 for a lube job that cost me 35.00. My time has value. I could go to any lube place and maybe pay the same but get out in 10-15 minutes. I also own a Dodge Caravan. The Dodge dealer charges me 39.00 for three lube jobs...and I am in and out in less than 1/2 hour. I left Honda very upset....why am i going to Honda for a lube job? More

Excellant service department! Took the time to find out exactly what was wrong and then proceeded to repair it.The on-line scheduling is a no-brainer and the car was washed for free. exactly what was wrong and then proceeded to repair it.The on-line scheduling is a no-brainer and the car was washed for free. More

I needed a new vehicle and was very hesitant to work with a dealership as I have two small children, not a lot of time to waste haggling over price and didn't want to be taken advantage of. I was more than a dealership as I have two small children, not a lot of time to waste haggling over price and didn't want to be taken advantage of. I was more than pleased with the process of working with Community Honda in Orlandpark. Throughout the entire process I think I was genuinely treated fairly. Having done my research beforehand (3 months of searching), I identified the vehicle at Community Honda as being the best relative value comparatively to the other offerings available, both by dealerships and private party. They {Eddie] honored the initial sale price quoted me without having to haggle or jerk me around or "needing to check with their manager." They gave me a fair value for my trade in as well. In total, the process took 90 minutes from the time I arrived until I left with keys in hand...including a meltdown from my 2 year old. The next time I'm in the market for another vehicle, I'll strongly consider Community Honda first. More

I have been coming to Community Honda since 1992, I have been coming to Community Honda since 1992, specifically for their Service Department and having the pleasure of dealing with Jennifer Mill I have been coming to Community Honda since 1992, specifically for their Service Department and having the pleasure of dealing with Jennifer Miller. I bought my first Honda in 1978, consequently dealt with three dealerships, and never had experienced the level of quality service provided by Jennifer. We currently own four Hondas ranging from a 1992 Accord to a 2007 Pilot. Jennifer is incredibly flexible with accomodating our schedules when bringing in our vehicles for service. My 22 year old daughter brings the '92 in for service and is very diligent with this process. Neither she nor I have any hesitiation with sending her in with the vehicle as Jennifer is always very friendly and patient, continually sitting with her and explaining in detail the service needs of the vehicle. Jennifer is always available to us by phone and has always contacted us to explain in detail any needed repairs, safety concerns, and cost involved before servicing any of our vehicles. I am constantly impressed with the quality and high level of communication which Jennifer maintains with the Service Technicians. She is very knowledgable, yet questions and ensures the necessity of any repairs. The quality of work has always been exemplary, and we have never had issues after repairs have been made to any of our vehicles. Jennifer is also very conscientious with cost. She independently investigates alternatives, shares options with us, and is always honest with her assessments and with the facts. Jennifer always makes an attempt to share coupons with us that we may not have immediate access to at the time of payment. Her estimates have always been either accurate or higher than the actual final cost. Furthermore, service to our vehicles has always been completed in a timely manner, usually being completed earlier than expected or on time as promised. Jennifer Miller has always gone above and beyond with her customer service. She is friendly, courteous, knowledgable, easily contacted and concerned about her customers. Based on my personal experience, Jennifer Miller has been the best representative of Honda that I have ever encountered in my 33 years of dealings with Honda, and that I've had the pleasure of knowing. Jennifer Miller is a true asset to Community Honda! More

Service Representative Jennifer Miller really knows the meaning of service. My wife and I have dealt with her for years, and have found her to be very trustworthy and communcative, and she seems to put the meaning of service. My wife and I have dealt with her for years, and have found her to be very trustworthy and communcative, and she seems to put the customer first. When my wife brings our van in for service, I know Jennifer will treat her well and honestly. The few times over the years in which my sife wasn't sure about somthing, she had Jennifer call me and provide me with explanations, whcih were always clear and reasonable. The service we received was performed promptly and professionally. More

The work was complete on time. Jennifer gave me a good explanation of what was done. I have never had a problem at Community Honda which is why I travel from Homewood IL to have work completed. explanation of what was done. I have never had a problem at Community Honda which is why I travel from Homewood IL to have work completed. More

Jennifer Miller is the reason why I take my 5 Hondas ( Jennifer Miller is the reason why I take my 5 Hondas ( 2009 Pilot, 2-2007 Pilots, 2008 CRV, and 2007 Odyssey )to Community Honda for service as Jenn Jennifer Miller is the reason why I take my 5 Hondas ( 2009 Pilot, 2-2007 Pilots, 2008 CRV, and 2007 Odyssey )to Community Honda for service as Jennifer has consistently insured that all details are attended to. Her sincere and attentive approach makes me feel at ease that all service will be done correctly on time. Also, the Service Department overall is very responsive and reasonable. More

I have been purchasing my own vehicles for over 20 years having owned several makes and models of cars, and have found a gem of a salesman in Frank Cleveland. I and my family have been dealing with Frank f having owned several makes and models of cars, and have found a gem of a salesman in Frank Cleveland. I and my family have been dealing with Frank for almost 6 years and have purchased 5 vehicles from him. I have complete trust in Frank to give me the best car for my needs. We have purchased new and used vehicles from Frank Cleveland and his concern does not stop when I sign on the dotted line. He always asks how the car is performing and is interested in the reason I am servicing my vehicle. He even helps out with my interactions with the service department to make each visit go as smooth as possible. I recently have moved out of the area, and Frank has helped me in making important connections to the honda dealership near my new home. But, of course when I am ready for a different honda----I will treck on down and SEE FRANK---and so should you. More

This was my second Service visit to Community Honda, and both times I was very satisfied. My Honda gives me reliability and reasonal maintenance. I will be returning for Service as instructed. both times I was very satisfied. My Honda gives me reliability and reasonal maintenance. I will be returning for Service as instructed. More