Community Honda of Orland Park

Good service,very professional,explain what needs to be done and the cost of service.I have my car service here since 1996.I bought my honda from them. done and the cost of service.I have my car service here since 1996.I bought my honda from them. More

It was my first time going to Community Honda for any type of service. I bought my Honda used from a private party owner. I took my 2008 Honda Civic in for an oil change. And the nice young service advis type of service. I bought my Honda used from a private party owner. I took my 2008 Honda Civic in for an oil change. And the nice young service advisor greeted me right away inside the service garage. He walked around the vehicle with me and found a few scratches and paint chips on the rear bumper. He advised me that community honda offers free body repair estimates. I didnt know that any dealership did that ! So i got a free estimate on damage to my vehicle i didnt even know about!! And then Matt said he would get me in for an oil change and reccomended to change out the transmission fluid and rotate the tires. He explained the benefits to me of doing these services. And he also answered all of my questions. He got me out of the service department earlier than the time he promised! Thats 5 stars in my book! Overall it was a pleasant expierence having my vehicle serviced at Community Honda. The young service advisor made it a pleasant comfortable expierence ! This dealership also offers free car washes and has a pleasant waiting room! The cashier was very courteous ! I will definitely return for service and i'll make sure I see Matt Krugman! More

Went to get oil change and automatic lock fixed. The dealer informed me that it would be $100 to diagnose the problem, but that $100 can be applied to repair costs. At the end, they charged me $250 for dealer informed me that it would be $100 to diagnose the problem, but that $100 can be applied to repair costs. At the end, they charged me $250 for about 1 hour of labor plus costs. Service manager did not want to tell me how long it actually took to repair the car. Plus, they charge 5% of labor for "service fees" which I was not informed of upfront. I wish my business could add 5% to the cost of everything for service at the end. All the employees had the attitude as if they were doing me a huge favor by repairing my car. Jason Glenn, the service advisor, is particularly greedy. More

Sales associate, Frank was extremely helpful. He offered options and ideas. I was very comfortable making my purchase. This was my third purchase from Frank. I would not want to work with anyone else. Finan options and ideas. I was very comfortable making my purchase. This was my third purchase from Frank. I would not want to work with anyone else. Finance dept was helpful as well. I was grateful to receive all the promotions available!!! Great purchase! More

Community Honda of Orland Park is truly a step above the rest! Eddie Bilo offered excellent customer service and follow-up via phone, email and in-person without any high pressure sales tactics. Eddie's att rest! Eddie Bilo offered excellent customer service and follow-up via phone, email and in-person without any high pressure sales tactics. Eddie's attention to detail and patience with all of my questions was much appreciated. He honestly worked with me for over 3 months, beginning with an email inquiry I sent online, follow-up calls and emails and 2 visits to the dealership! Needing to trade in my old Accord sooner than later, I researched all of my options carefully, debating whether to buy new or used and if I should buy another Honda. Eddie presented different vehicles and options for me to consider, while being mindful of my credit, low down payment, lower trade-in value for my 2000 Accord LX (250,000+ miles), my need to buy an affordable car at a lower % rate that would fit my kids comfortably AND my need for great gas mileage and lower monthly payments. I was very impressed! When I brought the kids and Grandma in on a Saturday morning, Eddie and Wayne Neven worked timely and expertly as a great team. They made me and my family feel right at home for the test drive, to complete the paperwork and to review of all my car's features before I drove it off the lot! We really love our 2010 Civic LX and I couldn't be happier! Most importantly, I love that what began as a very stressful experience for me, became a memorable one. As a loyal Honda customer, I know I made the right decision. I received nothing but excellent customer service at Community Honda from start to finish and I'm still smiling. Thanks Eddie (and Wayne)! More

My family and myself have been using to Community Honda for years, we have bought many cars and will only take them to this dealership, they have always been honest, upfront and never pushy. I know when go for years, we have bought many cars and will only take them to this dealership, they have always been honest, upfront and never pushy. I know when going there I can get in and out with no pressure and in minimal time. The free car washes are great and the friendly staff treats you like family. Thanks and we will continue to recommend Community to everyone we know. More

Purchased a 2011 Honda Pilot Touring. Great vehicle this is my 7th Honda. They only get better every model update. This is the 6th Honda I have purchased from Community Honda of Orland Park. Mark Stadtman is my 7th Honda. They only get better every model update. This is the 6th Honda I have purchased from Community Honda of Orland Park. Mark Stadtman was my salesman, he made the buying experience quick and painless. Price negotiation was a 5 minute process, in and out of finance in 15 minutes. The whole process took 45 minutes in and out the door. Terry Keenan, the general sales manager was very helpful moving the process along. Community Honda is a top rate Honda dealer, from sales to service and parts these people are professionals. Make your life easy, buy your Honda at Community Honda, stress free, no pressure sales, quality service, great service hours for maintenance and repairs. More

My husband and I were shopping for a good used car for are 17 year old daughter. We stopped at Community Honda, Frank immediately approached us on the lot and helped us find exactly what we were looking f are 17 year old daughter. We stopped at Community Honda, Frank immediately approached us on the lot and helped us find exactly what we were looking for. He was very personable and was easy to work with. We bought a 2009 Pontiac Vibe for our daughter and she loves it. The sales manager Mickey was also very helpful and worked at making us happy. We had a great experience and I will tell my friends and family to go there. Thank-you, Frank and Mickey Kathy and Wes Streblo More

We bought our Honda mini van and truck brand new from this dealership. Our sales guy was nice (although I heard he is gone now) and the price was ok on both vehicles. The part that is HORRIBLE IS THE S this dealership. Our sales guy was nice (although I heard he is gone now) and the price was ok on both vehicles. The part that is HORRIBLE IS THE SERVICE DEPARTMENT. My van only has 45k miles on it but I have had to bring it in several times for weird things. Each time, they told me there was nothing wrong with it and to take it home. I brought it in for tire rotation and it took 3.5 hours, when they originally said it would take 45 mins. One time I brought my van in and told them that I thought one of the tires was leaking. After 30 mins they told me nothing was wrong and to take it home. On the way home, one of the tires died on me...nail in the tire. Also, we use to have run flat tires on our van and have done everything by the book service wise. When I brought it there, they were basically yelling at me because I didn't rotate my tires (they were the ones that supposedly rotated them). Turns out, Honda run flats are now being sued because the tires are BAD. Shouldn't they know that? So, I finally brought my vehicle to another dealership and they fixed everything I had originally said was wrong in one day! They told me they are unsure why Community Honda couldn't have fixed these issues and even called over to get my service record. DO NOT GO TO COMMUNITY HONDA -- EVER! More

Everyone that we dealt with at Community Honda was very friendly and helpful. There was no pressure and no tension that you sometimes feel if you talk with more then one sales person. They were very will friendly and helpful. There was no pressure and no tension that you sometimes feel if you talk with more then one sales person. They were very willing to give a great price. I would definitely recommend them and also I will use them again myself. More