Community Honda of Orland Park

Jennifer Miller is the reason why I take my 5 Hondas ( Jennifer Miller is the reason why I take my 5 Hondas ( 2009 Pilot, 2-2007 Pilots, 2008 CRV, and 2007 Odyssey )to Community Honda for service as Jenn Jennifer Miller is the reason why I take my 5 Hondas ( 2009 Pilot, 2-2007 Pilots, 2008 CRV, and 2007 Odyssey )to Community Honda for service as Jennifer has consistently insured that all details are attended to. Her sincere and attentive approach makes me feel at ease that all service will be done correctly on time. Also, the Service Department overall is very responsive and reasonable. More

I have been purchasing my own vehicles for over 20 years having owned several makes and models of cars, and have found a gem of a salesman in Frank Cleveland. I and my family have been dealing with Frank f having owned several makes and models of cars, and have found a gem of a salesman in Frank Cleveland. I and my family have been dealing with Frank for almost 6 years and have purchased 5 vehicles from him. I have complete trust in Frank to give me the best car for my needs. We have purchased new and used vehicles from Frank Cleveland and his concern does not stop when I sign on the dotted line. He always asks how the car is performing and is interested in the reason I am servicing my vehicle. He even helps out with my interactions with the service department to make each visit go as smooth as possible. I recently have moved out of the area, and Frank has helped me in making important connections to the honda dealership near my new home. But, of course when I am ready for a different honda----I will treck on down and SEE FRANK---and so should you. More

This was my second Service visit to Community Honda, and both times I was very satisfied. My Honda gives me reliability and reasonal maintenance. I will be returning for Service as instructed. both times I was very satisfied. My Honda gives me reliability and reasonal maintenance. I will be returning for Service as instructed. More

Excellent Customer Service experience every time we Excellent Customer Service experience every time we visit. Tom Maloney is quite possibly the best auto dealer representative one could ask for. Ove Excellent Customer Service experience every time we visit. Tom Maloney is quite possibly the best auto dealer representative one could ask for. Over all the dealership is very easy to work with this is something you must experience for your self. More

We were Happy with how respectful Dave & everyone was. We don't often feel this way about car dealers. We worked out an except able price without making us mad. He was very curtious when showing us h was. We don't often feel this way about car dealers. We worked out an except able price without making us mad. He was very curtious when showing us how to use the van. Robin Nilsen More

I had a great experience purchasing a new Accord from Community Honda. Dave Thompson was great to wrok with it and Ed Bilo the Manager made the deal work. I traded in two cars and the guys were able to Community Honda. Dave Thompson was great to wrok with it and Ed Bilo the Manager made the deal work. I traded in two cars and the guys were able to make the financing work. The entire process was fast and without surprises. More

In my 30 years of purchasing both new and used cars, I have never experienced amore enjoyable car purchasing experience than at Community Honda in Orland Park, Il. Frank Cleveland was great!! Not only di have never experienced amore enjoyable car purchasing experience than at Community Honda in Orland Park, Il. Frank Cleveland was great!! Not only did he treat me as a customer with honesty and integrity, he was extremely knowledgeable and thorough about all aspects of the vehicle, with explaining the standard and optional equipment on the vehicle as well as the maintenance minder system. Frank went above and beyond assisting with my new car needs. He is a true professional from the word go! When I am ready to make my next new car purchase Community Honda and Frank Cleveland will be first on my list. Thank you Frank for being you! Kevin Lauffer More

This was a great place to buy a car from. I wasn't looking forward to car shopping but mine old one had recently blown up! Thus, I had no choice... lucky for me I went to Community Honda and they sent looking forward to car shopping but mine old one had recently blown up! Thus, I had no choice... lucky for me I went to Community Honda and they sent Frank Cleveland to me. He's a wonderful sales person, friendly, listen to what you want and makes sure that you are happy with your purchase. He isn't overtly pushy and addresses all your concerns. If you need a new car- go see Frank, you'll be glad you did! More

Appointment time was 12:30. Vehicle sat in an outdoor holding area for more than a hour after the appointment time. Once the vehicle entered the shop, it sat apparently unattended (hood up, work light i holding area for more than a hour after the appointment time. Once the vehicle entered the shop, it sat apparently unattended (hood up, work light in engine compartment but no activity) for a long time. It appeared from observation as if the mechanic actually had 2 vehicles in his care at the same time. About 3:00, I asked the consultant for an update and was told that the hood cable was "probably" stretched and the hood latch was rusted (with all that grease on it? I don't think so!) and needed replacing. I opted to replace the hood cable and clean and adjust the latch (it looks shiny and new). The "book rate" for these 2 jobs is exhorbitant! I have been considering moving my maintenance and repair business from Napleton due to convenience. After an 11 year relationship with Napleton (vehicle is a 2003 bought from them and service frequency will only increase), they still very actively pursue my business through reminders and service coupons. Community does not seem to do this. I think I my well reconsider making that move. More

Had appointment for 8:45a.m. Given eta of 1-2 p.m. By 1:00 car not even looked at. What are appointments for????? Not done until 4:30p.m. No offer of loaner car or a ride home!! I just wish they woul 1:00 car not even looked at. What are appointments for????? Not done until 4:30p.m. No offer of loaner car or a ride home!! I just wish they would have told me they were running behind at some point. Then I would have made other arrangements, but I thought my car would be done by 1 or 2:00 pm. I will never take my car there again for service nor would I buy another car from them. More