Community Honda of Orland Park

Bought a 2012 Honda Accord from Joe Kalecki. He was very professional and knowledgeable. He was patient and rsponsive to all my requests about test drive, car type, car colors and questions about GPS and o professional and knowledgeable. He was patient and rsponsive to all my requests about test drive, car type, car colors and questions about GPS and other car features. I feel comfortable about my decision to purchase my second Honda. I would recommend Community Honda and Joe Kalecki for any future car purchases. More

We had some issues with a car we used on Memorial Day weekend, I called the day I bought the car and they were quick to say to bring it in and they scheduled me for an appointment. My appointment was May weekend, I called the day I bought the car and they were quick to say to bring it in and they scheduled me for an appointment. My appointment was May 31, 2012 came I get there and Randy tells me there is no appointment in the system. I explained to him that I have called the service department 3 different times and they assured me I had an appointment and that I just drove an hour to get there. He says they can still see my car, after an hour of waiting ( I checked in around 4:20p) I ask Randy if he has an update on my car he says that a certified mechanic has to look if there is one available, I then asked for a drive to Culvers since I was still waiting with my son, I think the porters name was Doug he was very nice and friendly, took us. We came back to the service Department at 7:30pm and at this time no had seen my car (no one had called me to tell me this, I could have been sitting in the waiting area til they closed and would not have known what was going on if I didn't ask). Then a Steve( I believe that's his name) he was very apologetic yet annoyed gave me a loaner car and said he would make sure the car was done by Friday and it was. If it wasn't for the porter Doug I would have given them a 2 on friendlyness because it seem that I was more of a bother than anything else that day. I know people have bad days but when you are in the customer service industry you can't be that way. If I lived close I would have my car serviced there because once they do the work they were very good, but the customer service can use some work. Geana More

We went to Community Honda in Orland Park looking to compare the new Honda CR-V with the 2013 Mazda CX5 and the Kia Sportage. It was Memorial Day and the sales staff was generally busy, but we were gree compare the new Honda CR-V with the 2013 Mazda CX5 and the Kia Sportage. It was Memorial Day and the sales staff was generally busy, but we were greeted quickly and soon introduced to Bob Schmuhl, who was friendly and easy to work with. Bob made the whole process from start to finish very easy, not to mention the CR-V helping to sell itself by exceeding our expectations in most categories. After browsing the selection of vehicles, we test drove the particular CR-V model we were interested, and compared it with the new Honda Crosstour. The dealership was closing early as it was Memorial Day, so Bob assured us that the car we wanted would be ready to drive off the following afternoon. 24 hours later, and my Mom loves her new car, and we wouldn't have changed a thing about the overall experience. Friendly salesman, easygoing staff, and a generally quick and easy turnaround means we will surely be return customers of Bob & Community Honda. More

On Memorial day, I went out, with my son, to test drive cars and hopefully find one that I liked. Even though they were extremely busy, Bob Schmuhl went out of his way to make me feel like I was the only cars and hopefully find one that I liked. Even though they were extremely busy, Bob Schmuhl went out of his way to make me feel like I was the only customer. He was very attentive, very knowledgeable about the vehicles @ Community Honda and offered any car for me to test drive. He was very patient and I never felt like I was being pressured into purchasing a vehicle. That was the best part for me. I tend to keep my cars for a long time and hope to keep my Honda CRV for more than 123,00 miles like my Ford Explorer. He realized how hard a decision it was for me and I never felt like he was rushing me to get to the next sale. thank you, Bob. I did purchase a Honda CRV which I am extremely happy with and I know I can rely on Bob Schmuhl to be there when I have a question. I received a phone call to make sure that I am satisfied with my purchase and I couldn't be happier. I will definitely be getting my car serviced at the dealership and know that Community Honda and Bob Schmuhl will stand by their products. Very impressed with the whole purchase and absolutely love my new car! More

I took my Honda to this dealership because of a Honda recall. When I got in my car and drove away a rattling noise started in the steering wheel column and it was non-stop. I took the car back and expla recall. When I got in my car and drove away a rattling noise started in the steering wheel column and it was non-stop. I took the car back and explained the problem. Two hours later I was told the mechanic did not hear the rattling on the test run but did find a loose screw and tightened it. Tightening the screw fixed the rattling noise. The service department did not take ownership of this mistake nor did they apology for having me return for more service and wait another two hours for my Honda be fixed. BTW the reason the mechanic didn't hear the rattling noise was because he had the air conditioning blasting on the test run. More

Jennifer was professional, friendly & helpful. She had my car worked on & finished quickly & even a little ahead of schedule. I was extremely pleased with my service experience & she made that happen had my car worked on & finished quickly & even a little ahead of schedule. I was extremely pleased with my service experience & she made that happen. Thank you. More

I couldn't be more pleased with the folks at Community Honda. Dennis did a great job explaining the attributes of the CRV and making the whole experience an enjoyable one. I would highly recommend. Honda. Dennis did a great job explaining the attributes of the CRV and making the whole experience an enjoyable one. I would highly recommend. More

We were very pleased with the Service Dept. at Community Honda. We brought our 2003 Odyssey in because blower and air conditioning stopped working. Our service advisor Randy Pribyl was able to explain the p Honda. We brought our 2003 Odyssey in because blower and air conditioning stopped working. Our service advisor Randy Pribyl was able to explain the possible causes of the problem and give us an estimate of the cost to repair. Randy was a former technician, and his diagnostics of problem turned out to be very accurate. We were very pleased with the repair price. Service was friendly and we were kept up to date along the process. Now the air conditioning is working great! Or as Randy told us, "It's blowing out ice cubes!" The Randalls More

VERY PLEASANT SERVICE EXPERIENCE - JENNIFER MET US, TOOK OUR CAR IN, GAVE US A GOOD ESTIMATE AS TO THE AMOUNT OF TIME IT WOULD TAKE TO DO OUR OIL CHANGE, SAFETY INSPECTION, AND TIRE ROTATION - CAR WAS READY OUR CAR IN, GAVE US A GOOD ESTIMATE AS TO THE AMOUNT OF TIME IT WOULD TAKE TO DO OUR OIL CHANGE, SAFETY INSPECTION, AND TIRE ROTATION - CAR WAS READY ON TIME AT A DECENT PRICE - WOULD HAVE ALSO RECEIVED A FREE CAR WASH IF IT HAD NOT BEEN RAINING - VERY BUSY DEALERSHIP ON A SATURDAY MID-MORNING - GOOD SIGN AND WELL DONE COMMUNITY HONDA! More