Community Honda of Orland Park

Upon entering Community Honda In Orland Park I knew it was going to be a great experience. It was for sure a No Pressure experience. Any questions or concerns were answered in a promp friendly way and the was going to be a great experience. It was for sure a No Pressure experience. Any questions or concerns were answered in a promp friendly way and they had MY best interest at heart. Everybody treated me like I was part of a big Honda family. They really work hard at what they do and it shows. If you are looking for a great deal on price and selection this is worth the drive. I tried to find a better deal and could not. If you are looking for a used car or new the pricing and the no pressure buying experience and of course the great sales people just won another customer for life. See you guys in 5yrs for my next Honda! Can't wait. Dirk & Auburn Tyssen Minooka, IL More

Took my 2012 Honda Accord to Community Honda for servicing on Monday Jan. 14, 2013. Once again a very exemplary job done by those folks. Car was returned to me in a short period of time and I rece servicing on Monday Jan. 14, 2013. Once again a very exemplary job done by those folks. Car was returned to me in a short period of time and I received it back cleaner than when I brought it in. Everyone in the service department is extremely polite knowledgeable and courteous. Keep up the good work. Thanks again. Kevin lauffer More

Every one of those gentlemen are courteous, attentive and friendly every time I go there for maintnance on my three Honda's. They never tell you, you need something you do not. They are honest and believe friendly every time I go there for maintnance on my three Honda's. They never tell you, you need something you do not. They are honest and believe me finding an honest repair service is difficult these days. Always has been. Honest, integrity, and attentivemess is what you get when you go to Community Honda in Orland Park. They are the reasons why I own three Hndas all bought through them. Jennifer Miller is the prime example of what that service department exemplifies when it comes to great customer care and service. I can't say enough about them. I am not a friend of any of the people I have talked about, nor a relative , just a totally happy customer. More

Had my wallet stolen when my car was in service. I called and sent out emails to the owner and general manager and they have not replied back. called and sent out emails to the owner and general manager and they have not replied back. More

Before I reached the door at Community Honda of Orland Park, I was greeted by a friendly face, handshake and warm smile. Bob Mancini introduced himself, asked why I was visiting Community Honda and how h Park, I was greeted by a friendly face, handshake and warm smile. Bob Mancini introduced himself, asked why I was visiting Community Honda and how he could help me. One step inside the door, Bob asked if I'd like a cup of coffee, water, etc. And all of this happened before I stated the purpose of my visit. I told him the model and features I was interested in and he immediately checked for availability and offered a test drive. Why was this important to me? Because I had just spent two hours at River Oaks Honda where they lied about having the car I wanted, arranged a test drive on a similar model, then told me there were no 2013 Hondas with Nav systems available in a 7-state radius because it was too new. Instead, they tried to pressure me into buying one of their tricked-out floor models and actually offered to mount a gps on the dash for me. No, I am not kidding. I decided to just keep my old car but my daughter talked me into going to Orland Park where I saw Community Honda and went in on a whim. I am so glad that I did. Bob Mancini was professional, knowledgeable, friendly and courteous. There was no pressure, no haggling about price or financing. And I am now the proud owner of a 2013 Honda Civic with Moonroof, Navigation System and in the exact color that I wanted. Thanks Bob! More

My experience from start to finish was excellent. Randy was professional, friendly and helpful. I was actually late for my original online appointment but he fit me right in and never made me uncomfortable was professional, friendly and helpful. I was actually late for my original online appointment but he fit me right in and never made me uncomfortable even though they were very busy. The employee who provided the shuttle to take me home was polite also. He was also the same person the sent to pick me up at the promised time. I appreciate this dealership and am very glad to be done with Ed Napleton in Oak Lawn. Mrs. Lorraine Brown More

Traci was very cordial when I entered the office. She asked me why I was there, I told her the seat on the passenger's side was making noise. After, we took a ride in the car she heard the noise and told asked me why I was there, I told her the seat on the passenger's side was making noise. After, we took a ride in the car she heard the noise and told me she would have a Tech check it out. It was determined the track for the seat on the passenger's side needed to be replaced. She told me she'd call me after she checked whether my certification plan covered this service. She was true to her word, she kept me abreast of the situation she called and gave me the date and time to bring my car in and arranged for someone to pick me up after the car was repaired. More

Unfriendly, poor procedure and area for checking in for service. It's never clear "who is next". Customers standing around looking for where to go and who to talk to. Repairs almost always require coming service. It's never clear "who is next". Customers standing around looking for where to go and who to talk to. Repairs almost always require coming back again to get it fixed. Things as simple as repairing a flat tire. Brought my van in for a flat. Service called saying everything was fine and could not find a leak. Went to pick up the van and tire was flat in their lot. Really?! Last service writer did not listen to what I was expaining about the problem. They always find something else that needs to be fixed or maintained (replace and flush power steering fluid?!)You think I would learn and go to another dealer but this one is so close to home. More

Wanted to write and update regarding my recent purchase of a used Honda CRV at Community Honda. First, this is my third vehicle purchased at this Dealership and I could write all day about how WELL AND of a used Honda CRV at Community Honda. First, this is my third vehicle purchased at this Dealership and I could write all day about how WELL AND GREAT my Salesman (Gerald Carducci – the best salesman at that dealership in my opinion) and the Finance Manager (Pat Kennedy) have treated me – the guys who value your trade – that is another story – but Gerald and Pat are the best! I have also used Community Honda’s Service Department to maintain each vehicle I have purchased and while I have had my up’s and down’s with them – they do a great job of providing you with a detailed explanation and price estimate before they begin their work – and if there is something found after the work has begun that needs attention they will discuss it with you AND NOT FORCE YOU to have the extra work done – I speak from personal experience as well as observing how the other Service employees work with their customers as I wait for my vehicle when it is serviced. I have shopped at Honda on Grand and Honda of Lisle before coming to Community Honda and they are hands down the best group of people to work with. Michael More

I had visited another dealership before going to Community. They treated me horribly and lied to me continuously. The sad part was they they were right down the street from my house. Visiting Com Community. They treated me horribly and lied to me continuously. The sad part was they they were right down the street from my house. Visiting Community Honda was a night and day difference from the other dealership. 1. I was able to meet Barb who deals with internet sales. At the other dealership the woman I was dealing with on the internet and phone wouldn't even come out of her office! 2. We were offered beverages repeatedly at Community Honda - the other place NOTHING 3. Jim was very knowledgeable about the car I wanted to buy and showed us EVERY feature available even though it was January and it was COLD outside. - the other salesman at the other dealership kept calling the vehicle I wanted to buy a Quest....for those who don't know THOSE are Nissan NOT Honda.(that is poor selling!) 4. The other dealership lied to me about pricing and the break down of the sale. - At Community Honda Jim, Barb, and Tony were up front an honest and Tony explained everything straight forward 5. There was NO pressure at Community Honda they explained our options and left the decision to us, we even left and called back 2 hours later. The other dealership just wanted us to sign, didn't care about our objections or the questions I kept asking. 6. The finance manager was friendly and straight forward and explained our options completely and answered all questions that we had. I was extremely happy with all of the staff and service at Community Honda. If I am ever in the market for another Honda I know where I am going and if I know anyone looking for one I will certainly send them to Community Honda!! More