Community Honda of Orland Park

Great visit We had a very knowledgeable sales guy and got us out with a new car without taking too long. A nice place to buy a car or truck. We had a very knowledgeable sales guy and got us out with a new car without taking too long. A nice place to buy a car or truck. More

Excellent experience The sales staff was definitely a huge plus at this dealership- and quite the opposite of what I have come to expect. Low pressure sales steered me to The sales staff was definitely a huge plus at this dealership- and quite the opposite of what I have come to expect. Low pressure sales steered me to the car i wanted without trying to juice me for models or options I didn't want while at the same time offering suitable suggestions to meet my stated needs. L Everyone I dealt with was very polite, very helpful, and extremely professional. I left well satisfied with my choice of both the vehicle itself, and the dealership. Ps I am not rating quality of work only because i haven't had anything done there service-wise yet. More

Easy buying experience Everyone in this dealership was very friendly. Jake is very knowledgeable and answered all my questions. I would definitely recommend anyone to come a Everyone in this dealership was very friendly. Jake is very knowledgeable and answered all my questions. I would definitely recommend anyone to come and purchase a vehicle here! More

Purchase of 2017 HRV Excellent customer service. Knowledgeable salesman of all Honda cars. Stefan enjoys his job and it shows in the way he treats his clients, he listens Excellent customer service. Knowledgeable salesman of all Honda cars. Stefan enjoys his job and it shows in the way he treats his clients, he listens to their needs and delivers. More

Great experience. Cory is very knowledgeable on the vehicle we purchased. Took the time to explain the function of every button we had concerns about. No pressure sale Cory is very knowledgeable on the vehicle we purchased. Took the time to explain the function of every button we had concerns about. No pressure sales and honored what they quoted. More

Purchase of a 2011 cadillac They made the entire experience easy and stress free. I had done my due diligence and was looking for a very specific car at a very specific price. Th They made the entire experience easy and stress free. I had done my due diligence and was looking for a very specific car at a very specific price. They had the car, in perfect condition, and were able to meet my price. Along the way, I found them (and Jake Mueller, in particular) to be knowledgeable, accommodating -and we were even able to have a few laughs along the way. The process was smooth and they delivered on every promise. I would highly recommend them to everyone. More

Service Sait and Switch BEWARE COMMUNITY HONDA IN ORLAND PARK, IL!!! THIS IS WHY PEOPLE DON’T TRUST CAR DEALERS. I need to get this off my chest. I had been receiving no BEWARE COMMUNITY HONDA IN ORLAND PARK, IL!!! THIS IS WHY PEOPLE DON’T TRUST CAR DEALERS. I need to get this off my chest. I had been receiving notices to have my Takata airbag repaired by Honda for no cost. I finally found the time to take it in on 04/18/2018. I told them I was in a hurry and they acknowledged that. I was told it would take 3 to 4 hours but no charge. I picked it up at about the 4-hour mark. I was told no charge, but the vehicle needed filters, belts, tires, transmission fluid service, power steering fluid service, coolant service, rear differential fluid service and the charge to do that was over $2000. I told them no, but I felt if they had taken less time in trying to “up charge” me it could have been completed earlier. 7 days later the airbag light went on. I called Community Honda and was to bring it back but as was again in a hurry and this was a second visit they could do it right away. When I arrived, I waited 10 minutes before I was even asked what I wanted. I explained and was told if it was “something they had done there would be no charge” but the only thing free was to look at it. I was then told it would take up to 1 hour to look at it. I complained to the service manager, Bob Media, and was told they would do it right away. The car was brought out and Bob Media told me there was a sensor that was bad, and they would charge for repair. I explained that I had the car for 5 years without the light ever going on and now 7 days after they had worked on the airbag system the sensor went bad by coincidence. Bob Media claimed it was just a timing thing and they would not repair without charges. Mr Madia told me they had turned off the warning light but if I wanted it repaired I would have to leave the car for several hours. I told them I would come back. I got in my car and immediately saw the airbag light go on. I immediately went back in the dealership and told the Mr Mdiia the light was still on and he responded that it was turned off but it must have gone back on, but they would not fix it without charges. Another hour and a half out of my life. Mr Madia told me that parts go out at any time it just a matter of timing that mine went out 7 days after Community Honda worked on it. I told him I would take my case to Honda corporate. As you never know if airbags are any good until you need them I must wonder if anything had been done at all. Bruce Rocasalvo, 04/30/2018 More

Friendly and fair. Informative Left feeling we got a fair deal and a great vehicle. Jake was really helpful showing me all the amenities and connected my phone for me. A no pain ca Left feeling we got a fair deal and a great vehicle. Jake was really helpful showing me all the amenities and connected my phone for me. A no pain car shopping experience. Thanks Jake and Jacob! More

Good experience. My experience with the dealership was nice, everyone was courteous and kind. This is my second vehicle through them and I have been satisfied so far. My experience with the dealership was nice, everyone was courteous and kind. This is my second vehicle through them and I have been satisfied so far. My sales person Mr. Diaz De Leon was an absolute pleasure to work wirh. More

Purchase of 2018 Honda CR-V My recent purchase at Community Honda with Jake Mueller was a great car buying experience. Jake was very knowledgeable on all of the features since i My recent purchase at Community Honda with Jake Mueller was a great car buying experience. Jake was very knowledgeable on all of the features since it had been quite some time since I had purchased my last Honda from Community Honda. He explained all of the new features and paired my phone for me before I drove off of the lot. I especially liked his no pressure sales approach. Pushy salesman make me want to run the other way. I did not feel pressured by Jake one bit. Keep up the good work, Jake. More