Community Honda of Orland Park

Poor service I took my car in for 2 issues, 1. Was the reverse camera stopped working and 2. My radio was having issues connecting to my Bluetooth. The camera issu I took my car in for 2 issues, 1. Was the reverse camera stopped working and 2. My radio was having issues connecting to my Bluetooth. The camera issue was fixed. However, the service took all day to do. I dropped my car off at 8 AM and it was not ready for pickup until 3:30. I was told it should only take a couple hours. I was on leave from the military visiting family, so my time was limited and precious. The radio issue was not fixed and not only was that not fixed my rear middle speaker was now blown. This is the second time I have taken my car to this dealer and was not satisfied with the service. I would not recommend this dealer to anyone especially if they are on a time crunch or don’t want any additional damage done to their car. I will not be returning to this dealer for any future services needed. More

Great Experience ! My Service Writer was Greg Piunti , He got My car in right Away, He was very professional about diagnosing the problem with My front tire. My Service Writer was Greg Piunti , He got My car in right Away, He was very professional about diagnosing the problem with My front tire. More

The service was completed on time and as promised. The service was as usual performed properly, on time and as promised. I always take my car back here for service as I know that I will always get the The service was as usual performed properly, on time and as promised. I always take my car back here for service as I know that I will always get the proper parts and fluids to keep my Honda running properly and I know that if in the future, there is a problem with the car, there is a history which will allow for proper solutions to the problem. More

Tire pressure light came back on in a few days of fixing it! The service manager told me that they would try the easy thing first. Otherwise they would have to drive it for 2 hours on an expressway. The same thi The service manager told me that they would try the easy thing first. Otherwise they would have to drive it for 2 hours on an expressway. The same thing happened to my 2015 Honda Fit. I had the tire pressure checked and it was ok! Wonder if this is a problem with all Hondas More

Great People to do Business With Great salesman, Mike, and management Toni were easy to work with. Greeted promptly, great trade in value and the best price on the calendar I purchas Great salesman, Mike, and management Toni were easy to work with. Greeted promptly, great trade in value and the best price on the calendar I purchased. More

Annoying I was there the night before buying my car and was told it would be at the dealerdhip as soon as I got there so all I had to do was the paperwork and I was there the night before buying my car and was told it would be at the dealerdhip as soon as I got there so all I had to do was the paperwork and leave. When we got there, it wasnt there so we had to wait an extra 45 minutes. When it got there, it was wrong. I specifically asked for a certain type of car, a white civic with black interior. The car that they pulled up was a white civic but it had ivory interior. At this point, the sales guy knows he messed up and was trying to talk me into the ivory. He then tell me I could get a black, silver, blue, or red car instead. He obviously didn't care what I wanted, he was more worried about making his sale. So I had to wait 4 days. When we show up, he shows us a sheet with all the numbers and says everything is the same from last time. They got the car from a different dealership. Community Honda in Orland charges $350 for mud flaps and wheel locks on cars they sell from their lot. So we're looking at the car and I noticed the mud flaps dont look like they are there, so I asked him if they were on there and he said yes. My mom asks him where, he looks and goes "oh you know what we got this from somewhere else so they're actually not on there." Well then my mom questions him and asks "well you said all the numbers were same as last time, which they shouldn't be, because there are no mud flaps on here and she's not paying an extra $350 for something the car doesn't have." My mom asked to see both sheets from that current day and from the first time to look at the numbers since we didn't want to get screwed. The sales guy said he wasn't sure if he had any of it. It was a mess. I wouldn't reccemond it. It was just annoying and frustrating. More

Frustrating experience purchasing a family car. I have had a used automovil I less than a month an have issues with it. I took It in several times and they keep giving me the round around and they s I have had a used automovil I less than a month an have issues with it. I took It in several times and they keep giving me the round around and they say everything is fine. I took It for a diagnostic at Fire Stone and another mechanic both gave me a paper report which I took in to the dealer and showed the sales Manager the maintenance it needs. The sales manager was rude he told me he couldn’t help me and walk away. When I asked to talk to the General manager he said he wasn’t in. I’m very frustrated because they sold me a vehicle which is not realiable for me to drive with my family. And the sales manager, sales person just keeps on giving me the round around. I’m going to continue to go until something is done. I recommend that buyers there take there vehicle to get a diagnostic somewhere else before purchasing a vehicle at this desperate. More

Community Honda is Great! Frank Cleveland was wonderful, patient, knowledgable, just fantastic! Service dept has been courteous. All around great experience. I highly recomm Frank Cleveland was wonderful, patient, knowledgable, just fantastic! Service dept has been courteous. All around great experience. I highly recommend them, and I LOVE MY CAR!!! More

Happy with my new Accord The sales people were knowledgeable and helpful. Frank showed me many useful features on the new Accord. He and Ryan worked to get an agreeable pric The sales people were knowledgeable and helpful. Frank showed me many useful features on the new Accord. He and Ryan worked to get an agreeable price for my new car. More

WINDSHIELD REPLACEMENT COMMUNITY HONDA REPLACED MY WINDSHIELD SO I COULD GO ON VACATION WHEN OTHER SHOPS COULD NOT MEET THE DEADLINE WITH THE CORRECT WINDSHIELD FOR MY VEHIC COMMUNITY HONDA REPLACED MY WINDSHIELD SO I COULD GO ON VACATION WHEN OTHER SHOPS COULD NOT MEET THE DEADLINE WITH THE CORRECT WINDSHIELD FOR MY VEHICLE More