Community Honda of Orland Park

Great Service on a Saturday When Traveling Across Illinois We were making a drive my 2010 Honda Odyssey from Indiana back to western Illinois on I-80 on a Saturday when the "Check Engine" light came. We got o We were making a drive my 2010 Honda Odyssey from Indiana back to western Illinois on I-80 on a Saturday when the "Check Engine" light came. We got off I-80 at the next exit and determined it was something that needed immediate attention. We called Community Honda of Orland Park because they were close by. We were delighted to hear that the Service department was open all day and could make an appointment for us within an hour. Robert Moran, the Service Manager, explained the steps to me and arranged for the shuttle to take us to a restaurant for lunch while the car was serviced. He phoned me with the diagnosis and cost and asked for my OK to proceed. The car was ready shortly after we returned from lunch. We were VERY pleased with how well we were treated and the speedy fix. More

oil change APPOINTMENT I made an appointment for an oil change. Arrived 5 minutes early, no one was ahead of me checking in still I waited 15 to be acknowledged that I was e I made an appointment for an oil change. Arrived 5 minutes early, no one was ahead of me checking in still I waited 15 to be acknowledged that I was even there. After being checked in I said about 30 minutes and the service rep said at least an hour?? I asked him what the purpose of appointments were. He stated we doubled booked and there have been a lot of walk ins??? After complaining he did move me up above the walk ins but really double booking. With today computers I doubt that can happen. I bet the appointment are booked every 15 minutes which is not enough time. By the way my appointment was early 9:00am pretty early in the day to be backed up. The reason I came to the dealership was because Community sent me a coupon book for service so I thought I would give it a try. More

Tire pressure low. They did a hard reset which took about two hours. They told me they had to drive at 55 miles per hour When I came in my gas tank was almost full. Wh They did a hard reset which took about two hours. They told me they had to drive at 55 miles per hour When I came in my gas tank was almost full. When I picked up the car it was at 3/4 full. They didn’t refill the car. More

Quick, friendly, and helpful Came into the service center to get my tires rotated and my oil change. They seemed pretty busy, but I was constantly assured someone would get to me Came into the service center to get my tires rotated and my oil change. They seemed pretty busy, but I was constantly assured someone would get to me as soon as possible. The service representative was very friendly, and they got the work done quite quickly. More

good service while they were extremely busy the service manager i dealt with went to extraordinary measures to get e out in the. time he promised even tho I was a while they were extremely busy the service manager i dealt with went to extraordinary measures to get e out in the. time he promised even tho I was a bit cranky. More

Service was fine - under warranty fix All went well, car fixed same day. The only issue was getting porter pickup at Metra 80th Ave station. Took an hour for pickup to arrive. All went well, car fixed same day. The only issue was getting porter pickup at Metra 80th Ave station. Took an hour for pickup to arrive. More

New vehicle purchase I am pleased with my purchase and Community Honda. Had visited another Honda dealership in a suburb closer to my home but we were completed ignored by I am pleased with my purchase and Community Honda. Had visited another Honda dealership in a suburb closer to my home but we were completed ignored by many people so I decided to take my business to Community. The salesman Cory was professional, friendly, helpful and easy to work with,. Would definitely recommend this dealer. More

Always satisfied with the level of care and attention I have been bringing my 2014 Honda Accord for service here for the last two years and I have always been more than satisfied with the level of service I have been bringing my 2014 Honda Accord for service here for the last two years and I have always been more than satisfied with the level of service and attention given by everyone here at Community Honda of Orland Park. I’ve been a happy Honda owner for about 18 years. I have taken my previous vehicles to other Honda dealerships in the past and Community Honda of Orland Park has by far surpass them all. During my last visit my service advisor Jay Hill was just superb. He was courteous and knowledgeable. He was very detailed in explaining to me what my vehicle needed. Once the service was completed he made sure I understood all that was done and made sure I was satisfied. I defininately recommend them for service to anyone I know. Thank you so much!!! More

Slow Service Service was extremely slow, I arrived at 12pm for my 12pm appt and nobody even acknowledged me til 12:18pm. It also took over 1 hour for my oil chan Service was extremely slow, I arrived at 12pm for my 12pm appt and nobody even acknowledged me til 12:18pm. It also took over 1 hour for my oil change and tire rotation. 1 good thing to come out of it was the service I received from the parts guy(Wilky??). He provided me with batteries for my automatic start/keyless entry and installed them. HIs service was top notch. Also, my service advisor(Jay) was very informative and kept me up to speed with ETA's. And he was the first one to greet me after waiting around for 18 minutes with no communication. More

A/C service My car was overheating and the service department found a un repairable leak in my radiator. They replaced it very quickly and I was in and out in My car was overheating and the service department found a un repairable leak in my radiator. They replaced it very quickly and I was in and out in a few hours. Would definitely use their service department again. More