Community Honda

Buyers beware Service advisor, Sabrina and James and the service manager very horrible customer service they need to be trained wow this was my number one dealership to go and do my service. I don’t know wh service manager very horrible customer service they need to be trained wow this was my number one dealership to go and do my service. I don’t know what happened there if they change management or what went to do an oil change on my 2023 Honda CRV they Told me I couldn’t get my free oil change because I was over 24,000 miles when you purchase a vehicle they did not tell you that you have to be under the mileage so it could be free but I went there last time with 18,500 miles and they change it with no problem. I don’t recommend anyone to go to the dealership after what I experience. I have been working for a dealership for 25 years I never treat my customers the way he treated me today. I would not recommend any my family or friends to this dealership. I hope the lady on the TV commercial looks at this and handle this problem because they will lose business. I sent them over 300 customers and I will contact every one of them and tell them do not go there. . :( More

Wow! Never had a down to earth salesman like I did with Devin. No pressure salesman who went above and beyond to make sure I was taken care of. Would high Never had a down to earth salesman like I did with Devin. No pressure salesman who went above and beyond to make sure I was taken care of. Would highly recommend anyone looking for a great car buying experience ask for him by name! More

Working with Devin was a fantastic experience. His extensive knowledge of the Honda lineup and his friendly, no-pressure approach made the car-buying process a pleasure. Devin took the time to und His extensive knowledge of the Honda lineup and his friendly, no-pressure approach made the car-buying process a pleasure. Devin took the time to understand my needs and provided valuable insights to help me find the perfect vehicle. His professionalism and attention to detail were truly impressive, and he went above and beyond to ensure that I was completely satisfied with my purchase. I would highly recommend Devin to anyone in search of a new car, as he made the entire experience smooth and enjoyable. More

My salesman Devin Gray was hands down the most professional and helpful salesman I have ever came across. He was so genuine and polite, and made the car buying process, which is typically stressfu professional and helpful salesman I have ever came across. He was so genuine and polite, and made the car buying process, which is typically stressful and exhausting, fun and educational! I appreciate everything this fine gentleman did for me! More

Wow! All I have to say is I am so impressed with Devin and his team. From the moment I walked in to the moment I left they were extremely professional and All I have to say is I am so impressed with Devin and his team. From the moment I walked in to the moment I left they were extremely professional and helpful. My credit score is not phenomenal but they didn’t make me feel inadequate. They were straight forward and helped me find a vehicle I could afford! I will be referring all of my friends to this location. More

I started out dealing with Devin who didn’t really know much about anything. The only good thing about this dealership was Bennet Johnson, but saying that I only talked with him over the phone and did not much about anything. The only good thing about this dealership was Bennet Johnson, but saying that I only talked with him over the phone and did not meet him in person. He did switch some numbers around on me but I caught it and he came back with them in different places but I said whatever I will deal with it in person. I agreed to come test drive the passport, the black addition was something I was not interested in, I told them the black rims were a bit much but I also did not want the base model, I am moving to somewhere with more rugged terrain. Test drove it, fell in love, except for the black rims. Devin was with me during the test drive and knew absolutely NOTHING about the passport. Got back to the dealership and they knew I was coming there to lease. I have an Acura TLX with tech package, she’s been fun. Acura is the “luxury” brand of Honda right, they had no interest in my car. The sales manager that was unfortunately there that day was J.J. DuPont, extremely rude. I have equity in my car, I did all the math, he flat out told me they didn’t want my trade. 😂. Ok. He showed me a paper and said here is your payment ($770) zero down. He said with your trade your looking at $800. I told him if you couldn’t get to a nice mid 40k on that car then we are wasting each others time. He said not going to happen. He added that Bennett should have never offered me the price he did. I said all Bennet did was take all the xx costs off like Nitrogen tires lifetime warranty and other warranty’s I don’t need on a lease. For a dealership that prides themselves on being Christian based, I didn’t see none of that on the day I visited. Also why didn’t you show me the trailsport? AND you need to teach your sales people about leases and have a dedicated lease salesman. Leases are complex and complicated mathematically. YOUR MATH DuPont DID NOT MATH 🙄. For that price I could be driving a jag. Anyways if you want good salesmanship stay away from community. I’m downgrading bc I need to get my daughter a car but idk. I think Toyota is an upgrade. Let’s go 4Runner😍😍😍 More

Everything was great the integrity the knowledge. Haven't been to a car dealership like this. I thought this type of dealerships were extinct. Great job..... Haven't been to a car dealership like this. I thought this type of dealerships were extinct. Great job..... More