Community Ford

Awful My husband and I bought a Jeep from them back in August. We were told it was such a great vehicle and that it was in great shape and that the guys fix My husband and I bought a Jeep from them back in August. We were told it was such a great vehicle and that it was in great shape and that the guys fixed everything. Well we didn't even make it home the day we bought it and we were told that we needed a new driveshaft. I had to miss a day of work for them to fix it. Now we had to take it back to the shop to find a cracked radiator in it with a sharpie marking the spot. I wasn't going to give a bad review since you fixed the driveshaft but now with the cracked radiator this is just a freaking ridiculous! I WOULD NEVER DO BUSINESS WITH THESE PEOPLE WHAT A JOKE YOU GUYS ARE!! More

Slick operators We agreed on a price on a used vehicle one evening. Went back the next day after financing was approved to sign paperwork. All the paperwork was prepa We agreed on a price on a used vehicle one evening. Went back the next day after financing was approved to sign paperwork. All the paperwork was prepared and ready for us. They had us start signing papers. The last paper was the actual loan paper and they had added $2500 to the price for extended warranty and gap insurance. No one at the dealership had mentioned this to us at all. I had to ask about why the price was different. We never had the option of adding it, it was automatically added by them. Beware of their tactics! We won't be back and will tell others not to go there either. More

Internet sales manager The team at community was very helpful throughout my 3 week search. Admittedly I was pretty picky on getting exactly the car, color, price and options The team at community was very helpful throughout my 3 week search. Admittedly I was pretty picky on getting exactly the car, color, price and options I wanted. They kept their eyes out and helped me locate the perfect vehicle for a better price than I found anywhere else in the market AND they gave me $1,900 more for my trade in than anywhere else was offering to get me to an affordable monthly payment. Highly recommend this dealership! More

Owner threatened me Do not go to this dealership! I went in a few times to look for a f150. Their prices were through the roof I complained and was told that they take th Do not go to this dealership! I went in a few times to look for a f150. Their prices were through the roof I complained and was told that they take them in and have to put so much work into them and they have to get that out of them. I went back one more time to just see if they had something reasonable . I looked at a silver 2011 f150 with hail damage all over it. I asked how much they said 31000. I said I don't know why I even came back here and I left. About 5 mins went by and I got a call they asked for me by name and said this is the owner of community ford he started cursing at me and said if I came back to his dealership that the moresville police department would be scraping me off his asphalt. I have called into the ford customer service department and to the presidents office of the ford motor company. More

Made the purchase of a quality used vehicle very easy. Friendly and honest customer service. Finance department is wonderful. Could not have asked for anything more. Thank you! Friendly and honest customer service. Finance department is wonderful. Could not have asked for anything more. Thank you! More