
Community Buick GMC
Waterloo, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 361 reviews
First off, I had dropped my husband off at work at 6:45 in the morning and my appointment was at 8:30 AM. So I went over to Walmart and sat in the car and worked on some paperwork and in the meanwhile, my in the morning and my appointment was at 8:30 AM. So I went over to Walmart and sat in the car and worked on some paperwork and in the meanwhile, my mother had called me she and I can both talk! When I got off the phone with her, I looked down at the time and it was 8:47 AM. I completely freaked out and called the service department and an incredibly nice man name Sam answered. I told him what happened and he said no problem come right over. I was less than five minutes away. And they answered a lot of questions that I had as far as oil, the computer system on the car, telling you what percentage of oil or percentage you have left before you get an oil change? He and another guy which I can’t remember his name but he’s always there, I’ve never seen Sam before, but they were so incredibly patient with me as I have severe anxiety, and it causes me too talk fast sometimes I have to ask the same question but in a different way because what I’m saying or asking does not come across clearly. So I would love to give a shout out to Sam, the other guy(I am so sorry that I cannot remember his name), the new gal, working at the cashier office, the gal who might be your first contact when you walked into the dealership and Ashley for selling us our Buick Verano. We have had little to no problems with it. He also assisted me while I was waiting on my oil change around the lot searching for SUVs II may be interested in the future. Everyone there that I dealt with that day were extremely sweet, kind, knowledgeable, and my oil change was done under 30 minutes. They also gave me an invoice with parts and labor estimates as we will soon be needing to change our brakes and replace the cabin filter. To the new cashier gal thank you for holding onto my stuff and for the conversation. To the gal working at the front of the dealership. Thank you for holding my purse since I meant to leave it with the cashier along with my other belongings, 🙄 so I could go browse the lot. AAA+ rating from me and whenever anyone is looking for a vehicle I do recommend your dealership. Thank you all so much! More
Good to work with. Ordered what we wanted and delivered it. Friendly environment and people. Ordered what we wanted and delivered it. Friendly environment and people. More
McKenna was very personable and not pushy in making our purchase. It was an easy process and we are very thankful for everyone coming together to purchase my dream vehicle! purchase. It was an easy process and we are very thankful for everyone coming together to purchase my dream vehicle! More
My salesperson was awesome and definitely knows her stuff. It was a pleasure to work with McKenna. Also.....the financing department is top notch. Overall, a great experience. stuff. It was a pleasure to work with McKenna. Also.....the financing department is top notch. Overall, a great experience. More
I drove 85 miles (Story City) to look at a truck at a different dealership. I was miss-lead on the condition of body and overall appearance by the salesman at this unmentioned dealership. As I was driv different dealership. I was miss-lead on the condition of body and overall appearance by the salesman at this unmentioned dealership. As I was driving down San Marnan Dr. to go home, I drove through Community Buick GMC, Inc. They had the same model truck that I was looking to purchase. The sales team (McKenna Meinecke), finance team (Mrs. Jackson), and service department worked with me on the purchase of a used vehicle. This is the best experience I’ve had with buying a used vehicle. McKenna Meinecke is a genuine person and I highly recommend going to Community Buick GMC, Inc. if you are looking to purchase a new or used vehicle. If Community Buick GMC has a salesperson of the year, I nominate McKenna Meinecke. I have only good things to say about Jan Jackson, McKenna Meinecke, and Community Buick GMC's service department. More
Had an awesome experience here. McKenna sold me a car and was one of the easiest and best sales experiences I have had in a long time. She was upfront about the price, and when I ca McKenna sold me a car and was one of the easiest and best sales experiences I have had in a long time. She was upfront about the price, and when I came in, there were no surprises, and I was in and out in an extremely short period of time. I big Kudos to this dealer for making this sales experience a great one! More