
Commonwealth Volkswagen
Lawrence, MA
Filter Reviews by Keyword
By Type
453 Reviews of Commonwealth Volkswagen
Pricing was upfront and very fair compared to other dealers. Process was relatively quick. Car was one of a handful TDI Golf with manual trans left in the state and was at the dealership in 2 days. Ver dealers. Process was relatively quick. Car was one of a handful TDI Golf with manual trans left in the state and was at the dealership in 2 days. Very pleased More
Thanks for my new beetle! Love it! Despite some bumps in the beginning Andrew and Dennis were excellent and went above and beyond to get me my new car. Sorry if I was a little anxious and high maintenan in the beginning Andrew and Dennis were excellent and went above and beyond to get me my new car. Sorry if I was a little anxious and high maintenance during this purchase. You made it well worth it. Great customer service! More
Making a phonecall to the dealership you get immediate and personal response. Sam, and so are the other employees, are very knowledgeable. Great suggestions to affordable prices. Keeping you posted with p and personal response. Sam, and so are the other employees, are very knowledgeable. Great suggestions to affordable prices. Keeping you posted with progress of repair. Info as soon as car is ready you get the call. You are offered lifts when you drop off your car. The friendliness of all the people there is absolutely GREAT! You may even enjoy the waiting room with coffee, cookies and TV. More
Commonwealth Motors is my preferred dealer for both sales and service. After the purchase of my VW Jetta in 2010, I have continued to use Commonwealth for the routine maintenance on my car, as well as for a and service. After the purchase of my VW Jetta in 2010, I have continued to use Commonwealth for the routine maintenance on my car, as well as for any other repairs or service. The team at Commonwealth is always friendly and accommodating, and the services are consistently done in a timely fashion. I would recommend Commonwealth to my friends and family for any of their car care needs. More
Bought a brand new Jetta TDi and love it. Jeffrey helped me get the model color and transmission I wanted and at the price I wanted. Glad I bought my first new car with them. Very easy people to work with. me get the model color and transmission I wanted and at the price I wanted. Glad I bought my first new car with them. Very easy people to work with. I would recommend anyone who asked to see Jeff when shopping for a new VW. Thanks More
I had a fabulous experience with this dealership. Buying a car can be so nerve wracking, but everyone at Commonwealth VW made it simple and pain free. Jeffrey Mercedes was wonderful to work with, I really a a car can be so nerve wracking, but everyone at Commonwealth VW made it simple and pain free. Jeffrey Mercedes was wonderful to work with, I really appreciated his enthusiasm for his job. It came across that he is proud of the product that he sells and that his top goal was to ensure I was happy. I had done my research before going to the dealership, and I was shocked when the price I was quoted right off the bat was fair and in line with what I wanted! And there were no surprises along the way - from the test drive through getting the finances squared away, to driving off the lot! Thank you Commonwealth VW for turning an historically stressful process into something enjoyable and worry free! More
Our experience at Commonwealth Volkswagen has always been Our experience at Commonwealth Volkswagen has always been excellent from all employees. This time we had the opportunity to work with Devon and Our experience at Commonwealth Volkswagen has always been excellent from all employees. This time we had the opportunity to work with Devon and he is great, he is very knowledgeable about VW and all the brands Commonwealth offers and very patient. Gracias Devon, we are very happy with our Jetta!!! Jorge and Ximena Gonzalez More
My experience at Commonwealth Volkswagen was simply outstanding from start to finish. After completing a sales inquiry online for a new car, Josh Palmieri followed up with a phone call in a relatively outstanding from start to finish. After completing a sales inquiry online for a new car, Josh Palmieri followed up with a phone call in a relatively short time with all the information I had requested. Of all the dealerships that contacted me, Commonwealth and Josh was the only one to call with all the specific details and conveyed a sincere interest in answering my questions and earning my trust and business. Many of the other dealerships were much more focused on the approach of "just come on in" and we will take care of things when you get here. I was pleased to see this is not the approach taken by Commonwealth and their sales team. They legitimately want you to be happy whether it's answering questions on the phone or in person. Josh was extremely knowledgeable about Volkswagen and all the different models, in addition to this he knows all the product offerings throughout Commonwealh (i.e. Honda, Nissan, Volkswagen,etc). So he can provide sales assistance for any of the cars sold at Commonwealth. Josh did an outstanding job and was patient in answering all of my questions during the process. I have purchased numerous cars in my lifetime and my experience with Josh and Commonwealth was by far the easiest, no pressure experience I have ever had. I truly walked away happy knowing that I received a fair deal and that they are truly interested in earning my trust and future business. More
Great shopping experience and a great car! Jonathan was very helpful and got me the car I wanted at a great price. The service department was great too. very helpful and got me the car I wanted at a great price. The service department was great too. More
This is what buying a car should be. As I told them at Commonwealth VW, I am giving them not only my business but my highest rating in part because the other dealers were so bad. I had done my research a Commonwealth VW, I am giving them not only my business but my highest rating in part because the other dealers were so bad. I had done my research and knew just what model and equipment I wanted. I emailed three dealers, two of which I had visited for a test drive the summer before. Paula Mattucci at Commonwealth got back to me immediately with a price list and answered all of my questions promptly and professionally and, most importantly, without any BS. Her price was thousands lower than the other dealers who were trying to offer me cars I didn't want (I have the feeling that they only half read my emails.) When I got back to the States (I had been teaching abroad for the school year) Josh Palmieri had the car ready exactly as I ordered it. On delivery Josh went through the car's features and controls very professionally and the deal was done. Friendly, professional, straightforward, no BS at Commonwealth VW. It is what buying a car should be. More