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Commonwealth Volkswagen

Lawrence, MA

4.6
453 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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453 Reviews of Commonwealth Volkswagen

July 25, 2015

Excellent Service and People I could not be happier with the experience I had at Commonwealth VW. From their professionalism to their hospitality the made my car buying experience More

by bowltr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bernier, Josh Palmieri, Jeffrey Mercedes
Jul 28, 2015 -

Commonwealth Volkswagen responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 23, 2015

Awesome Experience So very happy with the Jeffrey the salesman and the manager . Love the way they worked with me to meet my payment needs ! So very happy with my ca More

by kjdiguilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The other sale manager at V>W I believe his name was Mark, Jeffrey Mercedes
Jul 24, 2015 -

Commonwealth Volkswagen responded

Thank you for leaving this remarkable feedback. Congratulations on your new car! We are happy to hear that Jeffrey was able to meet your needs. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 20, 2015

Buying 2 cars is better than 1 We just purchased 2 new VWs from Commonwealth VW. This was our 4th and 5th cars we purchased from them. They make buying a car fun and easy. At fir More

by Haverhill B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Dennis Millman, Reggie Miller
Jul 21, 2015 -

Commonwealth Volkswagen responded

Thank you for taking the time to share your thoughts with us and for your loyalty to our dealership. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! All of us at Commonwealth Auto await your return. Please let us know how we may be able to help next! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 11, 2015

No Hassle, Friendly, Knowledgeable After going to other dealers, I ended up at Commonwealth since their prices online were the best and also because they were affiliated with the USAA B More

by Golden Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Millman, Jeffrey Mercedes
Jul 14, 2015 -

Commonwealth Volkswagen responded

On behalf of Commonwealth Volkswagen, I would like to express our sincere gratitude for taking the time to write this marvelous review. Jeffrey and Dennis are valued members of our team and it’s a delight to know that they have helped to proudly represent our dealership throughout your purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 04, 2015

Easy, Fair, and efficient! I bought a new 2015 TDI golf from Manny (a wonderful sales rep). He made sure I understood everything I needed to know about the vehicle and he also More

by LTDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Cintron, Josh Palmieri
Jul 06, 2015 -

Commonwealth Volkswagen responded

Congratulations on your new 2015 TDI Golf! I am happy to hear you are enjoying your purchase. It’s reassuring to know that Manny was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 24, 2015

Not Impressed Overall not impressed with the dealership. Everything was either average, or below average. Short test drives, overly loud music, low ball pricing o More

by Cbutler1
Customer Service
Recommend Dealer
No
Employees Worked With
Name not listed.
June 24, 2015

Very good! I have been going to this VW service department since I purchased my VW in 2011. ALways helpful and patient and do their best to fit me in at last mi More

by CARRATING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Difrancisco and Chris..don't know last name, Marc Belliveau, Dennis Millman, Reggie Miller
Jun 26, 2015 -

Commonwealth Volkswagen responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the years! If there is anything more we can do for you please come back and see us any time! Take care! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 19, 2015

Easy in, easy out! I have my 2007 VW Jetta serviced at Commonwealth. They are always timely, perform only the work I request -- no up selling on service -- and greet yo More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau
Jun 23, 2015 -

Commonwealth Volkswagen responded

Hi Chris and thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Commonwealth Volkswagen. We strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 15, 2015

Two miles away but NEVER again. When we moved to MA we needed to have our front licenceplates,they came with our VWs.It was installed-by this VWcenter-WRONG causingDAMAGE! More

by Lynne-MyVWRocks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember- was Fall 2014
May 09, 2015

Great Experience Manny was extremely friendly and easy to talk to without feeling pressured. He was knowledgeable about the vehicle, and made sure to go over all the v More

by KxP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Millman
May 11, 2015 -

Commonwealth Volkswagen responded

Congratulations on your brand new vehicle! Manny is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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