Commonwealth Nissan
Lawrence, MA
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521 Reviews of Commonwealth Nissan
Had a terrible experience with my salesperson Elias Chaya I told him the car that I was interested in he showed it to me. I liked it. I drove it. I put $1000 deposit down. He said it would take a few days to I told him the car that I was interested in he showed it to me. I liked it. I drove it. I put $1000 deposit down. He said it would take a few days to get back to me because of the computer is down situation. It’s been over a week and I still haven’t heard anything up until today. He said the finance guy was working on it, I change my mind and I don’t want to deal the long waiting and I was told that I can’t get my $1000 deposit down because it’s nonrefundable very unprofessional of the dealership and I highly recommend anyone never to go there More
Beware of the 160 point check when you buy a used car. I purchased a 2019 Nissan Rogue Sport in January 2024. My salesperson Alejandra Rodrigues was great. When we saw the vehicle the right front wheel wa I purchased a 2019 Nissan Rogue Sport in January 2024. My salesperson Alejandra Rodrigues was great. When we saw the vehicle the right front wheel was heavily damaged. I would say the past owner had definite issues parking. We requested a new rim be put on. The right rear had been hit though not as bad as the front. When we saw the vehicle they had replaced the rear rim as well. Seeing the condition of the rim would suggest to any good mechanic that the alignment be checked. It did not happen. The steering wheel was off as well. I noticed the steering wheel was crooked and if I let go of the steering wheel it went to the right. I live 40 miles away so I took it to my local Nissan dealer and had it checked. It was really off. It cost me $139.99 and when I called and spoke to service dept supervisor he said the technician did not feel it needed an alignment because he test drove it and no problems. Also said since I didn’t come back to them I was out the cost of their neglect. I was told that there was no warranty when I left because they did the best job checking the car out so why would I drive down there when I wasn’t sure that they would do it for free. BEWARE. If they couldn’t figure out that with the damaged rim that an alignment was needed what else did they not see? More
I just bought a new 2023 Nissan Altima 2. 5 sr. The salesman was Seth. He was outstanding in all ways. Seth and Commonwealth as a whole were upfront ,friendly and treated me right. I also pu 5 sr. The salesman was Seth. He was outstanding in all ways. Seth and Commonwealth as a whole were upfront ,friendly and treated me right. I also put a down payment for a certified sentra as well. Seth is your go to man. No B.S . No fake fees. Just true and hounest salesmanship and Seth as an honest car salesman. More
Couldn't have been happier with my purchase experience, Jane, Tom, Danny and especially Charlie were excellent! They say "shop us last". I'd say "shop them exclusively" Jane, Tom, Danny and especially Charlie were excellent! They say "shop us last". I'd say "shop them exclusively" More
I’ve purchased several cars over the years and can honestly say Jane at Commonwealth is the best sales person I have ever dealt with. She is very personable and extremely knowledgeable. I won’t be goi honestly say Jane at Commonwealth is the best sales person I have ever dealt with. She is very personable and extremely knowledgeable. I won’t be going to anyone other than Jane for all of my family’s cars. More
Purchased a 2012 Passat SE on their pre-owned lot at Nissan. Process from start to finish was easy and efficient. Bobby, one of the leadership members provided me upfront pricing and Alexandria, the sal Nissan. Process from start to finish was easy and efficient. Bobby, one of the leadership members provided me upfront pricing and Alexandria, the sales person provided thorough and easy communication throughout the whole process. Finance was a breeze and it is definitely a testament to their staff and customer service. Will definitely be back in a few months to purchase a Kia with the wife. More
I went to Nissan Dealership yesterday and had a wonderful experience! Rob Chamberlain was so patience with me I went out for several test drives, trying different vehicles wasn't sure what I wanted at the ti experience! Rob Chamberlain was so patience with me I went out for several test drives, trying different vehicles wasn't sure what I wanted at the time! At the end of the day I left with a new Nissan Rouge! I am very happy with he is the best... He made it so easy for me! Thanks Rob C. More
We had an awesome experience at Commonwealth. Bob Barry and Matthew Rodriguez did such a great job. Bob helped us get the payment plan we needed for our son and went over every thing we wanted do Bob Barry and Matthew Rodriguez did such a great job. Bob helped us get the payment plan we needed for our son and went over every thing we wanted done to the car prior to us to picking it up Everything was done 100%. Matthew even helped my son connect his phone and showed him all the features the car had. Thank you Bob and Matt! More
12 hours agoNEW I had a lease car from them and a dealership exclusive service plan however I relocated here in Connecticut but my service plan fee around $250 was not refunded.I made a call and se dealership exclusive service plan however I relocated here in Connecticut but my service plan fee around $250 was not refunded.I made a call and sent a letter to them but no refund and response from them.I even contacted the Nissan corporate but they just advice me to contact lawrence Nissan.I will never recommend this dealership,terrible experience. More
Dealer markups 3-5k, this market it showing who the shady dealers are. Without question this is one of them. They want you to focus on monthly payment/down payment while you pay thousands over Msrp because o dealers are. Without question this is one of them. They want you to focus on monthly payment/down payment while you pay thousands over Msrp because of “market adjustment fees”. Heed my warnings, do not purchase a car from them unless it’s at MSRP but do not expect this. More