Commonwealth Honda

Shop Them Last!! My husband and I had the best buying experience at any dealership and we have bought a lot in the area. We were torn between Honda CR-V and the Rogue My husband and I had the best buying experience at any dealership and we have bought a lot in the area. We were torn between Honda CR-V and the Rogue and loved that both cars were available to drive in one dealership. The sales person at Nissan was great then we drove over to Honda and they were wonderful! Jane Moran and Carmen Coviello treated us like family and gave us the best deal! We shopped around before going to Commonwealth and we definitely understood the "shop us last". We were completely happy with our experience and would recommend buying a vehicle from them! Also the Business Manager John Murray got us in and out without any problems! If you go in ask for Jane at Honda and Roy at Nissan!! More

Outstandingly above and beyond Brian Philo in finance never gave up on what I believed was a hopeless scenario, he persevered well beyond one week staying in touch with me all along Brian Philo in finance never gave up on what I believed was a hopeless scenario, he persevered well beyond one week staying in touch with me all along and secured me an even better deal than I could have imagined finding or acquiring. He registered the car and prepared me for pick up and Jane was a super spectacular sales associate who even went beyond delivery of my new vehicle and assisted me with my old vehicle More

Great Experience AGAIN!! Cannot say enough about John Murray in Finance. We have dealt with him for years. At first we had not so good credit due to being sick. Anyways thats Cannot say enough about John Murray in Finance. We have dealt with him for years. At first we had not so good credit due to being sick. Anyways thats another story.. He helped us get a loan and always treated us great. Now our Credit is great again and we have John to thank! We will never go anywhere else for a vehicle! This is now our 4th Honda and we are very happy! More

Excellent customer service!! I purchased a Pilot at another Honda dealer last year and it was my first “big purchased” because although I had good credit never did I ever used it I purchased a Pilot at another Honda dealer last year and it was my first “big purchased” because although I had good credit never did I ever used it to take a loan for car or anything mayor. When signing the papers for the 2012 Pilot I asked the financial adviser why did I qualify for such a high interest rate. He said well you have good credit yes, it’s only store credit.. I said “store credit” okay but over time I felt that I wasn’t lowering my principal and I felt stuck with an old car. So I started searching online and saw that with what I was paying for my Pilot I could possibly find a newer car for just about the same price. Talking to my cousin in Lawrence he told me that he would bring me to Commonwealth Honda because he remembers someone there that help out a friend of him in the past. So I was introduced to Gilberto Pitta, I was bit skeptical because I wasn’t sure if he was actually going to help me or persuade me into getting myself into something that I couldn’t afford or into a higher interest rate because of my store credit as the other dealer told me. I opened up to him and expressed my concerns and he sat with me and gave me options. He asked me what I wanted or was hoping to get, I told him that I wanted a new car and a lower interest rate. So he walked with me and my cousin through the lot and showed me the different models of CRV and then explain the differences between the EX, Lx etc... I was totally shocked. Not only because he took his time to explain the different features in each SUV but because he was very patient with me. He didn’t rush me and answered all my questions and even after all the time we spent on the lot I was still not convinced. I was afraid. So he walked me to the other lot and showed me the pre-owned cars and told me that I also had that option. So we went back to his desk and view pricing options because all I wanted hear was a good price and a good offer. So he asked me how much I was currently paying and I told that I wanted be around the same payment but for a newer car. He said perfect! He got me into a 2016 CRV brand new zero miles for almost the same price I was already paying for my Pilot with an interest rate of 1.9. I really like what he did with me because not only did he sell me a car but he also match my monthly price. It might not seem like a big deal but for someone who is in a budget maintaining an income balance is important. I can say that so far I like my experience and the great customer service I received, there but it got even better when I was introduced to Brian Philo he’s so knowledgeable and friendly. I felt very comfortable speaking with him even my cousin felt a really good vibe from him. He told me all the step that I needed to follow when it came to obtaining a reimbursement for extra coverage I had paid for my Pilot. I love his personality and I love the fact that he loves his job and he does it very well. He told me everything I needed to know about this new deal. He made sure I was fully clear and understood everything that there was to know about this new purchase. He also made it very clear that I ever had any question, any concerns that I had his number to call him and he would make some time for me. Since the purchase of this CRV I have called him with a few other questions and he happily answer all my questions and concerns and even provided me with advise. It’s been a few days since my purchase and I cab honestly say that I’m happy and recommend this dealer and these two reps to everyone I know. Thank you Gilberto and thank you Brian. -Esther More

Best experience ever !! Honestly I lost all hopes of financing/leasing a car being that I had a negative equity with my previous car. Everywhere I went the first words I hea Honestly I lost all hopes of financing/leasing a car being that I had a negative equity with my previous car. Everywhere I went the first words I heard was "how much are you putting down" or "do you have a co-signer" and we all know those are the last words anyone wants to hear when they are having a hard time getting a car. I was running my credit everywhere and that made matters worse. My credit score went down a whole lot of points and I didn't even mention all the money I had already invested in a defective car I purchased a few months ago. Something told me go into Honda again and just try it out. I waited about a day or so and I got a call from a female saying she can get me into a lease and my payments would be $550! I was obviously thinking she was insane and just said no thank you. The next day I received a call from jerome (really cool sales person and gets the job done) and he said he had a better deal that would work for me. I came in sat down and spoke to him and a few mins later I met Brian. Brian was my life saver. After being to various dealers, I heard it all. I figured this guy is just talking the sales person talk. But no! I was wrong he wasn't a sales guy he's the finance manager at Honda and he wanted to personally help me. He told me I was going to get into either a financed car or a lease with his help to just trust him and for some reason his words really felt real. I did just that I trusted him and left it all in his hands. He gave me a call 2 days later and between those 2 days no lie we must of spoke about 5 times not because I called him but because he called me to make sure I knew he was doing his best. I'm writing this review here today cuz he called me in with the best news ever!! I got the car I wanted the color I wanted and the payments I can afford. But wait! Guess how much money down ?? NONE! Now all I have to say is thank you to this amazing man for getting me out of a situation I thought I was never going to get out of. He truly made a miracle happen after all the bad news I had been getting for the past 2 months in search of a new vehicle. Seriously guys he loves his job and he won't stop until he gets you what he promises you!! GO TO HONDA AND ASK FOR BRIAN More

Best Honda dealer Commonwealth Honda is the best dealer to buy a car. Great customer service. Joel and Braham are awesome. Joel was very detailed oriented, and made sur Commonwealth Honda is the best dealer to buy a car. Great customer service. Joel and Braham are awesome. Joel was very detailed oriented, and made sure that I was taken care of in a professional, courteous, and well intentioned manner. He knew the cars very well, and even went as far as working with his colleagues to ensure that I was receiving a fair deal. Braham was great and explained everything about the the finance process. I actually left understanding everything about finance . I couldn't even tell Braham was new at working in the finance office. I would recommend these two gentlemen to anyone. Wonderful job to Joel and Braham. More

Third Car in les than 2 years We love Commonwealth Honda so much that in less than two years, we went to get a new one; our third purchase in less than 2 years. As our first time, We love Commonwealth Honda so much that in less than two years, we went to get a new one; our third purchase in less than 2 years. As our first time, we went to get information and came out driving a new Honda Odyssey 2016. This time we choose Adolfo as our seller. He took the time to explain everything about the minivan and the options we had. Adolfo knew what he was talking about. We had a Civic 2014 to trade it in, and Brian Philo made the magic. Brian got us the best deal possible at an exceptional fixed percentage. In no time, we were driving the Odyssey home last night. Guys, you are the best. Blessing to all of you! For the books, my first two sellers were Jonathan and Gilberto!!!! More

Never got the oil change So.... I go in for a oil change and filter replacement at Commonwealth Honda Motors in Lawrence .... I pay for the service, the advisor that handed my So.... I go in for a oil change and filter replacement at Commonwealth Honda Motors in Lawrence .... I pay for the service, the advisor that handed my keys said it was in the parking spot 11 all done and ready. It wasn't in parking spot 11, I was all calm and patient then press the panic alarm on my key to find the car.... Then I find the car and check the oil level.... This Is where I get mad. Oil level was at 15% right where I left it at. Totally unacceptable after waiting a whole hour to begin with.. Now I have to wait another 45 minutes of my time because they weren't organized enough. "Supposedly there were two cars with the same vin number" .. Thanks a lot commonwealth ... Very unprofessional.. More

Got a Honda Crv 2016 I have to say I had the best experience with Wilson and Brian. They help me get out of a financing that was screwing me over and got the best deal. Th I have to say I had the best experience with Wilson and Brian. They help me get out of a financing that was screwing me over and got the best deal. They gave their all to help and satisfy their customer. More