Commonwealth Honda

Outstanding Service and Straightforward buying process I had interest in buying a Honda Ridgeline and requested an on-line quote. I received a timely quote from the on-line team and headed to dealership I had interest in buying a Honda Ridgeline and requested an on-line quote. I received a timely quote from the on-line team and headed to dealership to have my trade-in evaluated and to test drive an available vehicle. Within an hour of arriving at the dealership, I took a test drive, received a very fair price which included the value of my trade-in and we agreed on a deal. My choice of model/color was not readily available on lot but the team at Commonwealth located a vehicle and delivered it to dealership within 48 hours. Jane Moran did an outstanding job of providing me all the information I needed to make a buying decision and quarterbacked the process of getting the Ridgeline I wanted in my hands. I appreciate Jane's knowledge, communication and follow up in this straightforward buying process. This purchase is my second one at Commonwealth Honda as we purchased a Pilot a few years ago and we are pleased with the on-going service level and maintenance of that vehicle. More

I really appreciated the service of Glenn Wallace when I arrive at Honda to get my car serviced for the first time. He took the time to explain everything I was going to get done with empathy and kindness. arrive at Honda to get my car serviced for the first time. He took the time to explain everything I was going to get done with empathy and kindness. He honestly made my whole experince. Knowing that he’s there I will now go no where else but Honda to get my car serviced so that I can have him as my service advisor. More

Service Had an oil and filter change , rotation of tires and inspection sticker . Everyone was friendly and all was done in a timely manor .. Thanks for the c Had an oil and filter change , rotation of tires and inspection sticker . Everyone was friendly and all was done in a timely manor .. Thanks for the car wash too... I bought my car from Jerome and when I come in for service I stop by to see him.. He always tries to talk me into a new vehicle .... Nice guy - Maybe in the spring he will have better luck but he knows I need a GREAT DEAL or I keep my 2016 CR- V .... More

High Pressured - Condescending Jermone was on his cell phone the entire test drive and was condescending and abrasive. I was told they were going to have both the Honda Pilot and N Jermone was on his cell phone the entire test drive and was condescending and abrasive. I was told they were going to have both the Honda Pilot and Nissan Pathfinder ready at his location to test drive. When we got there we test drove the Honda and then we had to walk across a busy street in the dark to the Nissan dealership to stand in the cold to wait for him to get the keys for the Pathfinder. We inquired about the Kia Sorento and he told us that wasn't the car for us and if we wanted a Kia it would be the Telluride. It was clear that he didn't want to sell us anything but the Honda (most expensive). When I was ready to buy he was busy bouncing back and forth from two other customers even though I had made an appointment with him. In the middle of the chaos, he had his dinner delivered and had to stop what he was doing to pay the delivery driver and get his food. He left me sitting there for 45 minutes while they were appraising my trade-in and came back with a low ball offer and then after I refused it they came back with another number that was double the first offer. He said he would have to have a manager appraise my trade-in and disappeared again with my keys. I got fed up and had to go to the manager's desk to ask for my keys and once again Jerome was nowhere to be found with them. I finally got my keys and got out of there. This would have been the 4th vehicle that we purchased with Commonwealth, not to mention we have referred a friend to purchase a car with them. I have purchased the Pilot from another dealership and had a better overall experience. I am seriously disappointed in the way I was treated and that car dealerships still use these tricks to get more money from consumers. More

Excellent Customer Service They have great service advisers who help you out when one has to make service decisions about one's vehicle. I have depended on their expertise They have great service advisers who help you out when one has to make service decisions about one's vehicle. I have depended on their expertise to make decisions about my Honda Accord. They are proactive on recommending repairs/ recalls. They treat you with genuine concern. More

Execelente servicios, Carlos Ortiz fue muy paciente y amable, me ayudó a seleccionar el mejor vehículo que cumplas mis requisitos y este en mi presupuesto amable, me ayudó a seleccionar el mejor vehículo que cumplas mis requisitos y este en mi presupuesto More

This is my third purchase with Commonwealth Honda. The salesman and finance really work with you in finding a vehicle that fits your needs and finances. Great customer service! salesman and finance really work with you in finding a vehicle that fits your needs and finances. Great customer service! More

Pleasant reception. Explained what he thought needed to be done. After servicing explained a few things that they found, given option to take care of it or do later. Too Explained what he thought needed to be done. After servicing explained a few things that they found, given option to take care of it or do later. Took care of. More

Great Service. Jane is the best! Efficient, attentive and great follow-up. She has assisted me with my last two vehicles. I highly recommend Jane at Commonwealth Mot Jane is the best! Efficient, attentive and great follow-up. She has assisted me with my last two vehicles. I highly recommend Jane at Commonwealth Motors. More

Quick. Easy. Hassle free. Accommodating. Jane is my go to person when it’s time for a new car. Jane is a great communicator, punctual with follow up, and cares about the consumer. person when it’s time for a new car. Jane is a great communicator, punctual with follow up, and cares about the consumer. More