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Columbus Auto Source
Columbus, OH
155 Reviews
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Showing 155 reviews
January 25, 2021
When we test drove the car we bought we noticed it needed rear breaks & the information center said the headlight bulb was out. We bought the car w/ the written in the agreement that the would take care of t rear breaks & the information center said the headlight bulb was out. We bought the car w/ the written in the agreement that the would take care of those issues. After signing paperwork, it was dark. As we're leaving to take our new car home... BOTH headlights were out. The salesman told me "you'll be fine. You have brights." I live in Knox County... 1 hour drive through 3 counties. I was a nervous wreck driving an unfamiliar vehicle on 71 w/ no low beams. We stopped off at an AutoZone & bought bulbs... $99/ea! When I returned to get the breaks replaced I turned in the receipt & they said they would have a check for me the next week to pick up. I asked if they could mail it as I live an hour away. They agreed. I've since contacted the salesman who replied he thought it was taken care of & would check w/ his boss. My 45 day tags have expired & no reimbursement check yet.... I'll change my review if/when they make it right. OH! And just noticed the rims on the left side of the car are not the same as the ones on the right??? More
by skihighdj
Employees Worked With
Doug, Bill Kellstadt
January 21, 2021
Great customer service all the way around! Got the suv I wanted for a decent price. Thanks Steve!! Will recommend Columbus Auto Source to friends and family! wanted for a decent price. Thanks Steve!! Will recommend Columbus Auto Source to friends and family! More
by jwalker23692
Employees Worked With
DOUG SEAGLE, STEVE SLOAN
January 18, 2021
Dealership was very clean and easy to locate off the highway. Staff was very friendly, This is my third purchase from Steve within two years. He is an awesome salesman and makes sure that he takes care highway. Staff was very friendly, This is my third purchase from Steve within two years. He is an awesome salesman and makes sure that he takes care of his customers. More
by ddaniels
Employees Worked With
DOUG SEAGLE, STEVE SLOAN
January 16, 2021
I have worked with Steve Sloan for many years and he always delivers! I appreciate his level of customer service and commitment. I highly recommend this place. always delivers! I appreciate his level of customer service and commitment. I highly recommend this place. More
by Cortycort31
Employees Worked With
STEVE SLOAN
January 15, 2021
I can honestly say that Steve Sloan IS THE MAN!!!! I AM SO GREATFUL FOR EVERYTHING HE DID FOR ME. I LOVE MY NEW CAR AND THE PROCESS WAS MADE PLAIN TO ME. I THANK YOU FROM THE BOTTOM OF MY HEART AND I AM GL SO GREATFUL FOR EVERYTHING HE DID FOR ME. I LOVE MY NEW CAR AND THE PROCESS WAS MADE PLAIN TO ME. I THANK YOU FROM THE BOTTOM OF MY HEART AND I AM GLAD TO BE APART OF THIS DEARLERSHIP FAMILY. More
by ursulamoore56
Employees Worked With
STEVE SLOAN
October 03, 2020
First, let me say Forrest is awesome. He listened to my list of non-negotiables and through the dealership management and a top-notch service manager and department, delivered the car I wanted, for the adv list of non-negotiables and through the dealership management and a top-notch service manager and department, delivered the car I wanted, for the advertised price and a couple of perks! We drove from Akron to Columbus for this Lincoln Navigator and more than glad we did. I suggest look for your must have car at Columbus Auto Source in Columbus, Ohio. More
by dwaters56
Employees Worked With
FORREST DISTERDICK, Bill Kellstadt, ZACHARY SEAGLE
August 03, 2020
Zach was awesome, he came through with what I needed! He went over and beyond, I’m so grateful for him. Thanks again Columbus Auto Source! went over and beyond, I’m so grateful for him. Thanks again Columbus Auto Source! More
by Lieaboo
Employees Worked With
ZACHARY SEAGLE, DOUG SEAGLE
July 31, 2020
I would rate them a 0/5 stars. I recently purchased a I would rate them a 0/5 stars. I recently purchased a used 2012 Jeep Wrangler. After just four days of driving the vehicle, it broke down on the sid I would rate them a 0/5 stars. I recently purchased a used 2012 Jeep Wrangler. After just four days of driving the vehicle, it broke down on the side of the highway. Turns out, the clutch needs fully replaced. I called and told them they sold me a faulty car. They advised me that it was my fault for the clutch and that I “burnt it out” after speaking to my mechanic who said that the clutch needed replaced. I hadn’t even driven the car 200 miles and the clutch breaks. They will not cover the costs for it to be repaired. I advise not buying from this dealership if you do not want an experience like mine. More
by Dallasdmess
Employees Worked With
DOUG SEAGLE
July 25, 2020
Scam artists I would give them less than 1 star if I could!! I bought a "great" used car from them. I didn't test drive it due to Covid and as soon as it was deliv I would give them less than 1 star if I could!! I bought a "great" used car from them. I didn't test drive it due to Covid and as soon as it was delivered service rear axle light came on. I'm asked by the salesman how do I know that is needed and send him a photo of it, then I'm told "probably just routine maintenance". It turns out the differential is bad and needs repair. The brake pads and rotors need replacing as well as a wheel bearing. The car also had a muffler issue. I paid a premium price on this car according to Kelly Blue Book. And now I have a repair bill almost a third of the cost of this vehicle. And most of this repair needs to be done before I can even get it inspected in my state. They will not acknowledge they knew something was wrong nor are they willing to make good in any sort of way. I waited 2 hours twice waiting for the General Manager to call me and one was he was working on their website with someone and the other was a time he scheduled with me. More
by Melissa M
Employees Worked With
FORREST DISTERDICK
