Columbia Motors
Portland, OR
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Completly unprofessional Went to see the car I wanted, very happy with it, they gave me a bogus excuse for why they could not take my trade in at the value I thought it to be, Went to see the car I wanted, very happy with it, they gave me a bogus excuse for why they could not take my trade in at the value I thought it to be, I already was $4000 below market value. Willing to put half the vehicle sale amount and finance the rest, they claimed the credit process takes 24 hours. I called them 24 hours later they told me it will take more time. 48 hours later still they needed more time and that they'll call me when they hear from Denali Credit Union. 70 hours later no word. 4 days later they call me to tell me that I was denied. Now I have means to buying the car outright if that was the case, so I was ready to do that. But then they tell me that the car was sold yesterday!! Had I put down $500 deposit they would have been able to hold the car for me. Well thank you for telling me now that "had I". If I would have known that was even possible I would have put down the $500 deposit. Frustrating is an understatement. I did my research the deal was a good one and the car was the one I wanted. This outcome is the product of incompetence and unprofessionalism. Should make someone think twice before buying from them. In some sense I am happy it didn't work out, who knows what other frustrations would arise had I gone forward with doing business with this company. More
Awesome car purchase Love the service at Columbia motors, first time I came in to look at car I bought my car from the first day. Everyone is friendly and kind practically Love the service at Columbia motors, first time I came in to look at car I bought my car from the first day. Everyone is friendly and kind practically made a friends at Columbia motors. They explain everything in detail and are very honest people, I was honestly shocked and was very happy with everything. They are ready to help and always help if you have any issues with the car you just bought or financed. Overall, everything is legit and would recommend buying a car from them or financing. More