Columbia Ford Lincoln Hyundai Nissan

2018 Fiesta battery problem. Battery has been dead 6 times since purchase in April 2018. Brought car in twice; technicians have not found the problem. We are keeping a log and pla Battery has been dead 6 times since purchase in April 2018. Brought car in twice; technicians have not found the problem. We are keeping a log and plan to keep coming back until it is fixed. Purchased car new, has less than 10,000 miles and is not dependable with the intermittent battery failure. Hard to rate positively until problem is fixed. More

Airbag replacement When I dropped my car off, they said I would get it in the afternoon. I got no call and I had to call the next morning to see what was happening. When I dropped my car off, they said I would get it in the afternoon. I got no call and I had to call the next morning to see what was happening. More

smooth and seamless This family owned dealershiip is what all dealers should be. Fair, honest, and personally concerned for their family of customers. There is no pressu This family owned dealershiip is what all dealers should be. Fair, honest, and personally concerned for their family of customers. There is no pressure, no misinformation, no "I'll have to check with my Manager". I wouldn't deal with any other. More

First new truck for me. Very good buying experience. I had no pressure to buy a vehicle that I was not satisfied with. I am very happy with my F-150. Very good buying experience. I had no pressure to buy a vehicle that I was not satisfied with. I am very happy with my F-150. More

The best car buying experience I've ever had. Everyone involved in my purchase were very helpful, kind and courteous . It was a pleasurable transaction. involved in my purchase were very helpful, kind and courteous . It was a pleasurable transaction. More

Not very happy Columbia Ford has always done great work, but in this case they fell short. Had a 10AM appointment for a recall of engine block heater. Dropped off at Columbia Ford has always done great work, but in this case they fell short. Had a 10AM appointment for a recall of engine block heater. Dropped off at 10AM and waited several minutes for customer service to check me in. Came back at 4:30 to pick it up (appointment was 10 to 4:30) and vehicle was not ready. Was advised it would be another 25 minutes. 1:30 minutes later I was still waiting and was about to tell them I would be back the next day, but no one was available to talk to. Finally about 6:10 the Truck drove out and was ready to go. Im not sure they even started on it until I showed up at 4:30. I understand things happen, but why make an appointment time at 10 AM, which I waited for almost 4 weeks to get. If Work cannot get accomplished by end time of appointment, where are the customer service priorities? I understand issues arise, but adjust accordingly and keep the customer advised. More

Service Two hours for an oil change. $40 dollars to change a $2 dollar bulb.poor service. I will go to jiffy lube next time. Way to slow. Two hours for an oil change. $40 dollars to change a $2 dollar bulb.poor service. I will go to jiffy lube next time. Way to slow. More

Wonderful experience and a great salesman! I couldn’t have asked for a better experience. My salesman was very courteous. I would recommend anyone to Columbia Ford without any hesitation. Gre I couldn’t have asked for a better experience. My salesman was very courteous. I would recommend anyone to Columbia Ford without any hesitation. Great bunch of folks! More

Oil change I called to schedule my oil change and was given an appointment less than a week out. When I arrived and said I would be waiting for the car, I was a I called to schedule my oil change and was given an appointment less than a week out. When I arrived and said I would be waiting for the car, I was asked if I needed a complimentary ride somewhere in town while the oil was being changed. The car wash was a nice, welcome touch as well. The car was done in a timely manner, smiles all around. Thank you for your wonderful attitudes!! More

service Dept needs work Sales dept was excellant.But service department was not addiquit hard to make an appointmet and when you finally do all they do is send e-mails that y Sales dept was excellant.But service department was not addiquit hard to make an appointmet and when you finally do all they do is send e-mails that your vehicle is there. It was about 4hr from the scheduled appointment to when they got back to us and all we had was a loose steering wheel.The problem got fixed but the waiting is not appropriate. Even to just get a oil change is painful,I went to another provider to get oil changed. More