1,392 Reviews of Columbia Ford Kia - Service Center
First Time Experience It was my first time at the dealership for service. Everyobe was very nice and helpful. Service was quicker than I expected so I was in and out to g It was my first time at the dealership for service. Everyobe was very nice and helpful. Service was quicker than I expected so I was in and out to get on with the rest of my day. More
Very good comunication They repaired a transmission issues under warranty. Joe called practically every day to keep us informed of the progress. The repair time was quite re They repaired a transmission issues under warranty. Joe called practically every day to keep us informed of the progress. The repair time was quite reasonable considering the extent of dis assembly required. Joe answered our questions promptly or got back with info the next day. Over all the service was very good. More
Great people Awesome services.. Able to take care of car right after work. Short wait and no stress. Always nice people and make the process worry free.. Awesome services.. Able to take care of car right after work. Short wait and no stress. Always nice people and make the process worry free.. More
Friendly, good and efficient service My husband and I have both bought Ford vehicles at Columbia Ford and have been very happy with both the sales and service department these past four y My husband and I have both bought Ford vehicles at Columbia Ford and have been very happy with both the sales and service department these past four years. We are always able to get service appointments in a timely manner and the staff is very competent and courteous. We highly recommend them to anyone who is looking for a dealer they can count on. More
What an awesome dealership Columbia Ford is the best place to buy and service your vehicle. Friendly staff, great prices, and people who know your car inside and out. Columbia Ford is the best place to buy and service your vehicle. Friendly staff, great prices, and people who know your car inside and out. More
Not done yet Aweful so far. Treats you kike ur dumb. Cant answer questions and ver pusy. Get put on hold for 5 to 10 min everytime. Im putting a new engine in my t Aweful so far. Treats you kike ur dumb. Cant answer questions and ver pusy. Get put on hold for 5 to 10 min everytime. Im putting a new engine in my truck and spending 8k to do so. No one can tell me why, call with questiins and get attitude. Stopped in and watched her roll her eyes when somone said i was there. Ive never been treated like this. More
Oil change and tuneup I needed an oil change, etc. they checked my battery and tires. I was pleased with not waiting too long. I will be going again. I needed an oil change, etc. they checked my battery and tires. I was pleased with not waiting too long. I will be going again. More
excellent service as usual - my Kia Optima is not a hybrid- It was excellent service as usual - however, my Kia Optima is not a hybrid- it is a stick six with a gas engine. Your computer has it listed as a hybr It was excellent service as usual - however, my Kia Optima is not a hybrid- it is a stick six with a gas engine. Your computer has it listed as a hybrid. Thanks for being a great dealer with great service! More
Everyone was super nice and professional This dealership is definitely outstanding. The Service advisor (Theresa) is always very professional, attentive, and courteous. I will definitely cont This dealership is definitely outstanding. The Service advisor (Theresa) is always very professional, attentive, and courteous. I will definitely continue to service my vehicle here. Thanks everyone More
Terrific Drop In Service Top rating for personnel who give top customer service!!! Thanks for fitting my car in to fix an inoperable turn signal ASAP!!! I was in and out withi Top rating for personnel who give top customer service!!! Thanks for fitting my car in to fix an inoperable turn signal ASAP!!! I was in and out within half an hour!!! More