Columbia Ford Kia - Service Center

Oil change Everyone that I came in contact with in the dealership was friendly and welcoming. We ran into our sales person and he recognized us and greeted us wi Everyone that I came in contact with in the dealership was friendly and welcoming. We ran into our sales person and he recognized us and greeted us with a smile and a friendly conversation. I would recommend Gates to anyone looking for a car. More

Great experience, every time! I'm in and out within a reasonable time frame. The staff is very professional and courteous. I feel confident leaving, knowing what work was done an I'm in and out within a reasonable time frame. The staff is very professional and courteous. I feel confident leaving, knowing what work was done and what work needs to be done in the future. Thanks Joe! More

Bought car in January.... Major problems no solution I have been having many issues with my vehicle that I purchased in JanuaryJanuary from Columbia Ford. The first time I brought it in for service for c I have been having many issues with my vehicle that I purchased in JanuaryJanuary from Columbia Ford. The first time I brought it in for service for check engine light on, jerky transmission, stuttering and clicking noise in engine they told me everything was fixed with an oil change. Brought it back in July for the same issues and this time they found a bit more wrong with the car. This was after we had to help them with their diagnosis and show them we knew a bit more about car repair then they thought. We got the car back again the first week of August after them having fixed it 100%. First week in September and the check engine light is back on again. This time I dropped it off on a Thursday and they looked at it on Tuesday. They told me the check engine light wasn't on and they couldn't find anything wrong with the vehicle. It still has transmission slippage, backfiring and jerking. I used to think highly of Columbia Ford but will never be going there to fix any of my other vehicles or for purchasing another vehicle. They have lied to me numerous times and am extremely disappointed. More

installation of navigation They took my car in right away and always updated me with the progress. Multiple people at the dealership came to check on us to see if we needed anyt They took my car in right away and always updated me with the progress. Multiple people at the dealership came to check on us to see if we needed anything. More

Trust in Ford service We went to Ford for the first time in 2000 when we owned a motorhome with a Ford chassis. We found the service excellent and Mike Pahlas (a service ad We went to Ford for the first time in 2000 when we owned a motorhome with a Ford chassis. We found the service excellent and Mike Pahlas (a service advisor at the time), a person to be trusted. When we needed to change our Jeep around 2006, we bought a used Ford Freestyle, and in 2013 replaced it with a Mercury Mariner in order to accommodate Robert's electric scooter. Each time we purchased a Ford product so that your service department could take care of it. Mike and Joe are the two people we have worked with the most. Personally, we are sorry to see Mike leaving, but hope that you will replace his position with someone as pleasant and trustworthy as he was. More

awsome staff very helpful Had to have service on our Ford van out of state and your dealership helped us get reimbursed for under warranty work done. thanks love your atmosp Had to have service on our Ford van out of state and your dealership helped us get reimbursed for under warranty work done. thanks love your atmosphere in your dealership More

Couldn't be better! I was helped promptly. The staff was courteous, and had great communication with me from the moment I stepped through the doors. They did a great job, I was helped promptly. The staff was courteous, and had great communication with me from the moment I stepped through the doors. They did a great job, and listened to me. More

kia recall my dealership coated my undercarraige in a less than a two hour wait and also fixed a seatbelt retracter. all under warranty great service. friendly my dealership coated my undercarraige in a less than a two hour wait and also fixed a seatbelt retracter. all under warranty great service. friendly staff More

Excellent and Professional repair. All work and service done for this repair was done in an excellent, professional and courteous manner. Thank you. I recommend Columbia Ford highly to All work and service done for this repair was done in an excellent, professional and courteous manner. Thank you. I recommend Columbia Ford highly to anyone. More

Exceeded my expectations. I was able to resolve an ongoing issue with a tire pressure sensor that was malfunctioning. The service was quick and staff were friendly and helpful. I was able to resolve an ongoing issue with a tire pressure sensor that was malfunctioning. The service was quick and staff were friendly and helpful. Great experience! More