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Columbia Chrysler Dodge Jeep Ram Fiat - Service Center

Columbia, TN

1.8
101 Reviews

101 Reviews of Columbia Chrysler Dodge Jeep Ram Fiat - Service Center

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April 16, 2021

I have a home in Ethridge. I come to Tennessee twice a year. I only have Columbia Jeep and Chrysler service my 2019 Chrysler. They do a great job. More

by pamriley60@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 16, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your review Pam! We know you have options, and we are thankful you choose us! - Liz Wilson Customer Experience Manager

April 15, 2021

Service staff are always courteous and knowledgeable about what our vehicle needs done to stay up to date. Work completed in a timely manner. Vehicle returned clean More

by fbelew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 16, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Columbia Chrysler Dodge Jeep Ram FIAT! We're happy to hear our Service Team were able to provide you with a knowledgeable, courteous and efficient service appointment. We hope to see you again in the future.

April 10, 2021

One of the most beautiful experiences we have had with a dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership. More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Muncres
Apr 11, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Columbia Chrysler Dodge Jeep Ram FIAT, Joel! We are happy to know that you had an incredible experience with us. We can't wait to work with you again!

July 22, 2018

service department Very quick and helpful service. Friendly service advisor, and very knowledgeable. I would recommend this dealership service department to friends and More

by tudell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McDonald
Jul 23, 2018 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

We appreciate you taking the time to share your wonderful review. It's great to see that our team's dedication to customer service helped created a perfect experience for you. We hope to see you again in the future.

July 07, 2018

Service Department It is normally easy to get in with no appointment for oil change and tire rotation. I have never had to wait too long for service to be completed. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beecha, Gerald in Service
Jul 08, 2018 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thanks for the great review, Barry! We are happy to know that every experience you had with us has been easy and convenient. Let us know if there is anything else we can help you with. We look forward to your next visit!

July 05, 2018

thanks for the service I got, really great service from nice friendly people.im sure if something else happens to the vehicle ,they would step up too the pl More

by dewayne 456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sloan, Peter Block
Jul 05, 2018 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us a five-star rating and great review! We value our customers and we are so happy to know your experience with us went well. It is great to know that you were provided with great service. We hope that you will continue to choose us as your dealership!

July 03, 2018

Service review Excellent professional service department. Fair pricing and quality workmanship. Service writer kept me informed and helped expedite completion time. More

by Dgdonley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald
Jul 03, 2018 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your wonderful review and your recommendation. We're happy to hear our Service team made it such a pleasant experience for you. We hope to see you again.

June 29, 2018

Recall and oil change The recall notice was taken care of quickly. Oil change was easily handled. Two hours from start to finished was the total time spent. Expected a l More

by GG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
June 19, 2018

summarize experience I recommend Gerald Crawley to everyone. He always helps you without trying to push you to buy a lot of services that might be helpful but not mandato More

by nemb1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Crawley Don't remember the name of any of the others.
June 15, 2018

service on jeep Two dash lights came on indicating an issue with the brakes. Brought Jeep to service department and the the issue was promptly taken care of. More

by charles southern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Howard