Columbia Chrysler Dodge Jeep Ram Fiat - Service Center
Columbia, TN
118 Reviews of Columbia Chrysler Dodge Jeep Ram Fiat - Service Center
This dealership is amazing. Great customer service. We are from Florida headed to grand kids birthday in Indiana when we had truck issues and were stranded out on HW 65. This de Great customer service. We are from Florida headed to grand kids birthday in Indiana when we had truck issues and were stranded out on HW 65. This dealership got our truck in the service department ASAP and were able to fix our truck and get us on our way. They saved our trip!! Thanks Tonya Emmet!! More
I have always had great experiences with the service department. The staff has always been very friendly and helpful. department. The staff has always been very friendly and helpful. More
I had a recall alert and these guys took care of it post haste, all in a personable, professional, manner and to my satisfaction in less than the time they had predicted. Can’t beat that. haste, all in a personable, professional, manner and to my satisfaction in less than the time they had predicted. Can’t beat that. More
The staff and technicians diagnosed the issue with my truck quickly and had it fixed in a timely manor along with some other routine maintenance. truck quickly and had it fixed in a timely manor along with some other routine maintenance. More
Buy at your own risk at this dealership. We have purchases several vehicles from here in the past but since it was sold, we will NEVER go back. The only reason we ordered and bought a new Ch We have purchases several vehicles from here in the past but since it was sold, we will NEVER go back. The only reason we ordered and bought a new Charger thru them was because of Bradley. We could have gone any other dealership but Bradley has always been true to his word. I won't go into what happened after we purchased the Charger [we bought another vehicle and we going to buy a new truck] as it would be writing a book but we purchased an oil change pkg and have at least 1 left. My husband called to make an appointment and the line just stayed busy. He went online to chat that way and no return call or reply back. There are several incidents we had with this dealership but it would take me a very long time to write it all out. Anyway, be forewarned about them More
This dealership is a joke. They place bait vehicles on their website for ridiculously low prices, and the vehicles are never actually in stock or available to the consumer. Whe They place bait vehicles on their website for ridiculously low prices, and the vehicles are never actually in stock or available to the consumer. When you contact someone regarding the advertised vehicle, they immediately know that vehicle is not available, and they give horrible excuses for why the vehicle is not available and/or why it is listed on the website when it isn't available. Also, I brought my truck in to have a bedliner installed, and after the installation was complete, the tonneau cover did not sit flat all the way around the four sides of the bed, there was what appeared to be some home improvement store bought weather-stripping sticking out from under the corners of the tonneau cover, they scratched the hard top of my truck during the intallation, and now, the bed is always full of water after it rains. More
I got a new jeep Grand Cherokee overland it had 4 miles on it now 2800 miles and as been in the shop for almost 30 days it sat for a week before they even looked at not good getting mixed information fro on it now 2800 miles and as been in the shop for almost 30 days it sat for a week before they even looked at not good getting mixed information from service and no calls from GM will never buy there again More
I took my jeep Wrangler there to have the air conditioner fixed. It was taken in on a Thursday. Everything got approved on a Friday. The parts was here on Monday thinking it was going to get fixed on Tuesday fixed. It was taken in on a Thursday. Everything got approved on a Friday. The parts was here on Monday thinking it was going to get fixed on Tuesday. I try to be patient and call on Wednesday to see what is up to find out, the service writer Joe said he had to put me on the back burner so something else could get done well because I got put on the back burner when I decided to work on the jeep Thursday seven days later after they get all the wrong stuff so now we have to wait maybe Tuesday almost 14 days it’s 12 that I’m looking at for being without a vehicle because the air don’t work pathetic nobody offered me a vehicle for my fiancé to drive to work but that’s why they wouldn’t even get one star I only gave one star because I had two to get the lead to review More