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Columbia Chrysler Dodge Jeep Ram Fiat - Service Center

Columbia, TN

1.8
101 Reviews

101 Reviews of Columbia Chrysler Dodge Jeep Ram Fiat - Service Center

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September 28, 2021

They were professional and courteous. They stayed on schedule and did a great job! Yay! More

by Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Sep 29, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, Jax! Columbia Chrysler Dodge Jeep Ram FIAT appreciates the 5-stars and feedback. The team is glad your experience was professional and courteous.

September 14, 2021

Ashley went above and beyond. Within minutes we knew what was wrong, what was being done to fix it and a loaner car was provided. Work was done timely and delivery was flawless More

by margieclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 14, 2021 -

margieclark responded

So impressed with your service people. You folks put Franklin Chrysler to shame

Sep 15, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our Service Team. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we are looking forward to your next visit with us for any of your future automotive needs.

August 28, 2021

Great dealership an the best service department the personnel at this dealership is better than any I have been in. More

by Jencorwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Loggins, Peter Block
Aug 28, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

So glad to hear! We look forward to working with you again soon! Liz Wilson Customer Experience Coordinator 931-380-0800 x3202 EWilson@CDJRColumbia.com

August 12, 2021

Was able to carry vehicle in and get it serviced within same day. Service was great and they took care of our needs for servicing our vehicle More

by teresac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Martin
Aug 12, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Teresa, thank you for taking the time to share your great service experience with Emily! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Columbia Chrysler Dodge Jeep Ram Fiat.

August 07, 2021

Excellent service! Friendly and helpful people!! Willing to go the extra distance to help with problems and make your visit a pleasurable one!i would recommend this dealership to other people!! More

by sammyoliver3859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley in the service department
Aug 09, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a friendly, professional, and helpful experience with our service team. We appreciate your recommendation and we are looking forward to your next visit with us here at Columbia Chrysler Dodge Jeep Ram FIAT.

July 30, 2021

This service department is great ! I appreciate Marc the service manager , He is honest and makes sure the customer is satisfied with the work performed and doesn’t sell you service you do not need More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc service department
Jul 31, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 03, 2021

Service was great service representative was highly professional asked me all the right questions advised me how long it would take and kept me posted. More

by remoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Covington
Jul 06, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We strive to ensure that our customers are updated and informed, therefore we are pleased to hear of your recent experience. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we look forward to working with you again.

July 01, 2021

CDJR (Columbia Chrysler Dodge) is the absolute worst dealership in middle Tennessee, They lie, They steal from customers, And they don't fix your car correctly and try to blame it on you. I have a vehic More

by jennis_72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Bailey
Jul 15, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Jennis, Thank you for bringing this to my attention. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

May 08, 2021

Called for an oil/filter change in the morning and had it for 1pm, car was ready in less than an hour-very satisfied—waiting area needs improvement you are basically sitting at a table on the show room floor More

by Kje1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Block
May 08, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Columbia Chrysler Dodge Jeep Ram Fiat! We appreciate your feedback and positive star rating and look forward to working with you again!

April 22, 2021

Always prompt, courteous and accommodating! Was able to get appointment the same day I scheduled appointment. Service was quick so I stayed at the dealership until vehicle was ready. More

by Bjanice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Apr 23, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Thank you again!

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