Columbia Chrysler Dodge Jeep Ram Fiat - Service Center

Excellent customer service from Gerald in the Service Dedt. Gerald in parts was great to work with. I had an issue with the radio/navigation in my new Dodge Charger and Gerald got me a loaner while they evalua Gerald in parts was great to work with. I had an issue with the radio/navigation in my new Dodge Charger and Gerald got me a loaner while they evaluated the issue! More

Oil Change and regular maintenance From the moment I pulling into the service bay, I felt at home. They got me signed in quickly and gave me an estimated time to complete the job. From the moment I pulling into the service bay, I felt at home. They got me signed in quickly and gave me an estimated time to complete the job. More

Heating issues They diagnosed the problem and fixed it. They communicated throughout the process. It was a very friendly atmosphere and they got the problem fixed. W They diagnosed the problem and fixed it. They communicated throughout the process. It was a very friendly atmosphere and they got the problem fixed. Would recommend. More

Excellent service department. Gerald in the service department is great to work with. Always goes above and beyond. Entire staff is always friendly. Clean lobby/waiting area. Thank Gerald in the service department is great to work with. Always goes above and beyond. Entire staff is always friendly. Clean lobby/waiting area. Thank you. More

Great experience. Very friendly and helpful service tech. Quick service provided. Very pleased with my first oil change after my recent purchase of the Jeep Cherokee a Very friendly and helpful service tech. Quick service provided. Very pleased with my first oil change after my recent purchase of the Jeep Cherokee a few months ago. More

Great Service and Customer Appreciation I switched service departments from Franklin to Columbia primarily because of convenience, but it has changed to the ease of scheduling, quality of se I switched service departments from Franklin to Columbia primarily because of convenience, but it has changed to the ease of scheduling, quality of service and being treated as a valued customer. I work for a very large corporation who actually are a tier one supplier to Chrysler and our primary concern is our customers, I see and feel that in this Columbia business and it’s greatly appreciated. More

Great Service Experience I've been going here for quite some time. They always treat me well. They address all of my concerns. Chris has been my service adviser and always han I've been going here for quite some time. They always treat me well. They address all of my concerns. Chris has been my service adviser and always handles things to my satisfaction. He lets me know how things are progresing in the shop. I would recommend this shop to anyone! More

Oil Change Dealership always provides a good experience. Wait time is minimal with a nicely lit waiting room for reading. Coffee avalible with machines for drink Dealership always provides a good experience. Wait time is minimal with a nicely lit waiting room for reading. Coffee avalible with machines for drinks and snacks avalable. Well maintaned restrooms. The staff is always friendly, profesional, and helpful. More

OH DEER!!! my vehicle was hit by a deer, albeit a small deer. the collision shop manager estimated it would take a maximum of 9 (nine) days to repair the minimal my vehicle was hit by a deer, albeit a small deer. the collision shop manager estimated it would take a maximum of 9 (nine) days to repair the minimal front end damage, being Christmas was 9 days away??? it has been 20 days now, i am still waiting for my vehicle now the issue is, their shop has not received a fog light cover which their "collision experts" identified as having been broken some 20 days prior, did someone fail to order necessary parts weeks ago? is their a supply chain issue for this dealership? are their logistics "unknown"? my calls to the General Manager have gone un-returned. my car rental charges are twice what it should have been. I have always been devoted to Chrysler and their products, this is my first experience with this dealership, I regret I chose Columbia Chrysler Dodge as my repair facility. IT WILL NOT HAPPEN AGAIN. More

GREAT SERVICE EXPERIENCE I would definitely go back to this dealership for the great service I got. I just moved here from out of town and took my 2014 Chrysler 200 in for an I would definitely go back to this dealership for the great service I got. I just moved here from out of town and took my 2014 Chrysler 200 in for an oil change. I explained to them I just moved and was looking for a dealer for my service work. Not only did they not charge me for the oil change, but they also cleaned my car for me. You just don't see this type of service anymore, or I never have being from Alabama. More