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Columbia Chrysler Dodge Jeep Ram Fiat

Columbia, TN

2.8
345 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd. Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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106 S James Campbell Blvd

Columbia, TN

38401

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Showing 345 reviews

May 13, 2021

Very friendly worked to get payment amount I preferred Took a long time to complete transaction ( but dealership was very busy. Overall I would say my experience was good More

by lindaprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Usher
May 14, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your feedback with us at Columbia Chrysler Dodge Jeep Ram Fiat. If there's anything further we can do for you, we are happy to help!

May 08, 2021

Called for an oil/filter change in the morning and had it for 1pm, car was ready in less than an hour-very satisfied—waiting area needs improvement you are basically sitting at a table on the show room floor More

by Kje1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Block
May 08, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Columbia Chrysler Dodge Jeep Ram Fiat! We appreciate your feedback and positive star rating and look forward to working with you again!

April 26, 2021

I like the friendly atmophere around the dealership...i had no complaints about service department they are always helpful,.very courtious to the custormer,.and always keeping track as to when my car needs More

by Danielpena106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Carvajal
Apr 27, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi Daniel, We would like to thank you for your positive review of our services. We strive to be helpful and therefore we are delighted to hear about your experience. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we hope to see you in the future for all your automotive needs.

April 26, 2021

Absolute worst experience I’ve ever had at a dealership because of this guy. He offered me $13k on a trade and when I got to the dealership he took it down to $11k. Mind you KBB and NADA fair trade in was More

by couture5er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Block
Apr 26, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, Thank you for sharing your recent experience regarding a trade-in. I would like to learn more about what happened. Would you mind contacting me directly about this when you have the opportunity? I look forward to hearing from you soon. Best, Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

Apr 26, 2021 -

couture5er responded

I would love to tell you about it. I just tried calling and the call disconnected twice. So you can contact me if you’d like.

Apr 27, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Please email me at EWilson@CDJRColumbia.com so we may speak about your experience.

April 22, 2021

Always prompt, courteous and accommodating! Was able to get appointment the same day I scheduled appointment. Service was quick so I stayed at the dealership until vehicle was ready. More

by Bjanice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Apr 23, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Thank you again!

April 17, 2021

Very polite, friendly and professional. Helpful and informative in showing me all the features and understand how everything operated. I would highly recommend to anyone looking for a pleasant and stre More

by Dave F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson, Elizabeth Wilson
Apr 18, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

Gracie was great to work with. Very sweet, patient and helped me transition into my new Jeep with ease. Would definitely work with Gracie again. More

by Richelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie
Apr 19, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you, Richelle, for taking the time to share your great and sweet experience with Gracie! We hope you continue to love your new Jeep! We are looking forward to taking care of any of your auto needs in the future at Columbia Chrysler Dodge Jeep Ram FIAT.

April 16, 2021

I have a home in Ethridge. I come to Tennessee twice a year. I only have Columbia Jeep and Chrysler service my 2019 Chrysler. They do a great job. More

by pamriley60@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 16, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your review Pam! We know you have options, and we are thankful you choose us! - Liz Wilson Customer Experience Manager

April 15, 2021

Service staff are always courteous and knowledgeable about what our vehicle needs done to stay up to date. Work completed in a timely manner. Vehicle returned clean More

by fbelew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 16, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Columbia Chrysler Dodge Jeep Ram FIAT! We're happy to hear our Service Team were able to provide you with a knowledgeable, courteous and efficient service appointment. We hope to see you again in the future.

April 10, 2021

One of the most beautiful experiences we have had with a dealer! Complete confidence in the work performed! We pass over 3 other dealers and travel over an hour away to visit this Jeep dealership. More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Muncres
Apr 11, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Columbia Chrysler Dodge Jeep Ram FIAT, Joel! We are happy to know that you had an incredible experience with us. We can't wait to work with you again!

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