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Columbia Chrysler Dodge Jeep Ram Fiat
Columbia, TN
345 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd.
Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 345 reviews
June 30, 2021
The worst Sales Manager I have ever dealt with at a CDJR dealer. I have purchased 8 CDJR vehicles from other regional dealers without the arrogant, rude attitude I experienced from Peter Block. Do yourself dealer. I have purchased 8 CDJR vehicles from other regional dealers without the arrogant, rude attitude I experienced from Peter Block. Do yourself a favor, take the drive to Franklin, or Murfreesboro, or even up to Mount Juliet. The extra drive will be worth it. More
by jacob.mcmahon
Employees Worked With
Peter Block
June 09, 2021
Absolutely love this dealership. Very helpful and always very attentive. Great customer service!!! Always wanted a Jeep and they made it happen for me!! Love my Jeep very attentive. Great customer service!!! Always wanted a Jeep and they made it happen for me!! Love my Jeep More
by camigowan
Employees Worked With
June 02, 2021
Very friendly atmosphere. Aaron was very knowledgeable and professional, not at all pushy. We had a very good experience with our purchase. We will definitely recommend your dealership to family and frien and professional, not at all pushy. We had a very good experience with our purchase. We will definitely recommend your dealership to family and friends. More
by mmelton1985
Employees Worked With
Aaron in sales
June 02, 2021
Was lied to, given misinformation, passed off to 4 different sales people and they didn't honor their written estimate. They told me to put down two different non-refundable deposit amounts, 500 and 1 different sales people and they didn't honor their written estimate. They told me to put down two different non-refundable deposit amounts, 500 and 1,000. I told them I would do that after my credit came back which was submitted on Sunday. I asked every day about the credit application so I could know my rate to which they never game me. On Tuesday I asked if there was any paperwork I needed to do to get things locked in and Aaron told me he was busy on a test drive, and then he was busy again with a customer. Finally on Wednesday he told me the rebates expired and my price was up 1500 dollars? This was after they already advertised the truck online for 39002 but wrote up paperwork for 44,000. Totally shady and the sales manager was useless. I have the written estimate and text messaged of the entire deal and the only response to that from the sales manager was "you don't have a leg to stand on" so instead of honoring their deal, they were apparently willing to go to court? They placed the blame on me for failing to put down a deposit which I have record of be willing to. Sales reps lied, and miscommunicated with one another. I was informed via my bank that my credit was run on Monday yet they told me on Tuesday they still needed to run my credit? They never gave me any solid deals about my credit or delivery date yet wanted me to put down a non-refundable deposit, only to raise the price of the vehicle? I would avoid this place at all costs. More
by Doug C
Employees Worked With
Willie Philips, Aaron Howard
June 01, 2021
Not pushy at all. Friendly, professional, knowledgeable, fair pricing, helpful with vehicle set-up, accommodating and kind. They understood their product well. They were highly recommended to me. fair pricing, helpful with vehicle set-up, accommodating and kind. They understood their product well. They were highly recommended to me. More
by Painterar
Employees Worked With
Angela Usher
May 30, 2021
Every time I get service they are top notch. And they are always ready to answer any questions I have for my 2019 Challenger R/T. And this last service I asked if I could get extension on my warranty. Skyler always ready to answer any questions I have for my 2019 Challenger R/T. And this last service I asked if I could get extension on my warranty. Skyler ask what I wanted in a warranty package and how long and got exactly what I ask for. I would recommend Columbia dodge to any one who ask me where to go these guys are great timely with the service and technical help More
by R/T2019
Employees Worked With
Skyler from financing, Emily Martin
May 24, 2021
Aaron the salesman was awesome to work with however, the sales management team was not. I would not buy a vehicle from this dealer if they were my only option. They wanted to give me pennies for my trade sales management team was not. I would not buy a vehicle from this dealer if they were my only option. They wanted to give me pennies for my trade and not move from their sticker price. Sales Manager was rude! When asked if we were willing to compromise on the price of our "fully loaded" vehicle and our response was not if they weren't, his response was to slide my keys across the desk and say "it was nice doing business with you" he was rude and highly unprofessinal. Do yourself a favor, shop elsewhere! We drove to Fayetteville Chrysler, Dodge, Jeep and purchased a Jeep there. They were very accomidating and easy to work with!! The entire team was highy professional and friendly!! Landon was our salesman and he was AWESOME!! More
by Cnloden
Employees Worked With
Aaron, Peter Block
May 19, 2021
Did a great job in locating hard to find truck. Very courteous and fast buying experience. Delivery was smooth and professional. Overall pleasant experience start to finish. courteous and fast buying experience. Delivery was smooth and professional. Overall pleasant experience start to finish. More
by Spaldingwr
Employees Worked With
