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Columbia Chrysler Dodge Jeep Ram Fiat

Columbia, TN

2.8
345 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd. Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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106 S James Campbell Blvd

Columbia, TN

38401

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Showing 345 reviews

August 11, 2021

Everyone was super helpful and quick! Devaris was really great on all the info on the car I was interested ! Very responsive even after purchase! Great over all! More

by Paola T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devaris
Aug 11, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Paola, thank you for taking the time to share your quick car-buying experience with Devaris! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Columbia Chrysler Dodge Jeep Ram Fiat.

August 07, 2021

Excellent service! Friendly and helpful people!! Willing to go the extra distance to help with problems and make your visit a pleasurable one!i would recommend this dealership to other people!! More

by sammyoliver3859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley in the service department
Aug 09, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a friendly, professional, and helpful experience with our service team. We appreciate your recommendation and we are looking forward to your next visit with us here at Columbia Chrysler Dodge Jeep Ram FIAT.

July 30, 2021

Our sales agent Silveo was excellent! Was very kind, never pushy, answered all our questions and got the deal done! Looking forward to working with him again in the future! More

by tkcbrandy3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio
Jul 30, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT! We are happy to know that our Sales Team provided you with such a pleasant experience. We look forward to working with you again!

July 30, 2021

This service department is great ! I appreciate Marc the service manager , He is honest and makes sure the customer is satisfied with the work performed and doesn’t sell you service you do not need More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc service department
Jul 31, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 28, 2021

We cannot say enough! Adam was a fantastic salesman to work with. He kept us updated the entire time and he took time to answer questions. Finances department was top notch as well. Every interaction wa More

by Majerus Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam and Skylar
Jul 28, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a positive review! We are glad to hear Adam and Sklyar went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback and glowing recommendation. We are looking forward to working with you for years to come at Columbia ChryslerDodge Jeep Ram Fiat.

July 26, 2021

Never buy a car from here, unless you want a run for your money and harassment calls after you buy a car. They could care less about a customer returning. More

by Dj92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skyler
Jul 27, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your disappointment with your recent sales experience at Columbia Chrysler Dodge Jeep Ram FIAT. Please contact me at your earliest convenience. Best, Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

July 25, 2021

Great service. Knowledgeable personnel. They didn't try to fix something that wasn't broken. They were specific to the needs of my problem with my vehicle. More

by Damien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Loggins, Peter Block, Aaron Howard
Jul 26, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Damien, thank you for taking the time to share your great experience with Peter, Aaron, and Henry! We appreciate your positive feedback, and we are looking forward to working with you for years to come at Columbia Chrysler Dodge Jeep Ram Fiat.

July 17, 2021

Got deposit with written statement and called back again that they cannot proceed with that . I missed another good deal with other dealership because of this . More

by Teja
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradley Denton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Philips
Jul 17, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Teja, I would appreciate the chance to speak with you regarding your deposit. Please feel free to reach out to me at your own convenience. I look forward to connecting with you to address your feedback. Best, Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

Jul 17, 2021 -

Teja responded

No response yet from dealership

July 03, 2021

Service was great service representative was highly professional asked me all the right questions advised me how long it would take and kept me posted. More

by remoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Covington
Jul 06, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We strive to ensure that our customers are updated and informed, therefore we are pleased to hear of your recent experience. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we look forward to working with you again.

July 01, 2021

CDJR (Columbia Chrysler Dodge) is the absolute worst dealership in middle Tennessee, They lie, They steal from customers, And they don't fix your car correctly and try to blame it on you. I have a vehic More

by jennis_72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Bailey
Jul 15, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Jennis, Thank you for bringing this to my attention. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

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