Columbia Chrysler Dodge Jeep Ram Fiat

One of the absolute worst car buying experiences I've had in a long time. We stopped at 9 dealerships during our purchasing process and I have to say that our experience at Columbia Chrysler was the worst. N in a long time. We stopped at 9 dealerships during our purchasing process and I have to say that our experience at Columbia Chrysler was the worst. Not only did the sales person not listen to what we were hoping to find, but he then tried to sell us two cars that were completely outside of our budget. All while trying to play the old game of "we'll find a payment that works for you." How about this, listen to your customer, care about your customer and earn your customer's business the right way! More

Dealer got us right in to service truck from being out of state. They had all parts needed for us. Great job. state. They had all parts needed for us. Great job. More

They were professional and courteous. They stayed on schedule and did a great job! Yay! schedule and did a great job! Yay! More

Great people to work with great experience would work with management and owners anytime I need to buy a vehicle with management and owners anytime I need to buy a vehicle More

Ashley went above and beyond. Within minutes we knew what was wrong, what was being done to fix it and a loaner car was provided. Work was done timely and delivery was flawless what was wrong, what was being done to fix it and a loaner car was provided. Work was done timely and delivery was flawless More

Josh was very pleasant to work with on truck ! He got my gooseneck hookup in a timely manner! Had truck ready when he said it would be!👍 gooseneck hookup in a timely manner! Had truck ready when he said it would be!👍 More

Literally the worst experience I've ever had buying a car. First, the price listed on the site was dramatically different from the price told to me on the phone. Second, the finance manager was way too p car. First, the price listed on the site was dramatically different from the price told to me on the phone. Second, the finance manager was way too pushy on selling me an extended warranty and gap coverage. I get it, you have a quota, but "no" means "no", dude. Then they tried to charge me some fee related to figuring out my taxes (which they figured incorrectly), trying to say "every car dealership charges that" when literally no other dealership (of which I've dealt with many, both in and out of the state) has ever even mentioned trying to charge me for it. All of that I can kind of overlook. But, it just kept going. It took a month to get my new car to me. They sent 1 person to unload it and load my old car to take with them. Which took well over an hour. At my job. It's taken over a month to register my new car. I still haven't received my paperwork. They then sent me a new plate after I specifically told them I was keeping my current plate. I also just got something in the mail saying they underpaid the taxes and registration fees, which included a penalty cuz they were way late getting everything taken care of, so I still have a balance due. Which was all supposed to be taken care of by them. And through all this, no communication. Literally the worst communication I've ever dealt with. No responding to texts or messages or phone calls, no follow-ups, and apparently no communication between each other within the company. The whole experience has been a complete and total unprofessional headache. Next time I'm in the market for a new car, I will be staying away from this place. Literally the only good thing was the deal I got. But no deal is good enough to willingly put up with them again. More

Blake was great and everybody was very helpful … and friendly . If I get another car I would go back . friendly . If I get another car I would go back . More

Great dealership an the best service department the personnel at this dealership is better than any I have been in. personnel at this dealership is better than any I have been in. More