Columbia Chrysler Dodge Jeep Ram Fiat

Excellent Service Department Contacted the service department truck having a oil leak. Was given an appointment and the truck was serviced and repaired and picked up next day. Contacted the service department truck having a oil leak. Was given an appointment and the truck was serviced and repaired and picked up next day. More

Excellent customer service from Gerald in the Service Dedt. Gerald in parts was great to work with. I had an issue with the radio/navigation in my new Dodge Charger and Gerald got me a loaner while they evalua Gerald in parts was great to work with. I had an issue with the radio/navigation in my new Dodge Charger and Gerald got me a loaner while they evaluated the issue! More

Oil Change and regular maintenance From the moment I pulling into the service bay, I felt at home. They got me signed in quickly and gave me an estimated time to complete the job. From the moment I pulling into the service bay, I felt at home. They got me signed in quickly and gave me an estimated time to complete the job. More

Heating issues They diagnosed the problem and fixed it. They communicated throughout the process. It was a very friendly atmosphere and they got the problem fixed. W They diagnosed the problem and fixed it. They communicated throughout the process. It was a very friendly atmosphere and they got the problem fixed. Would recommend. More

Excellent service department. Gerald in the service department is great to work with. Always goes above and beyond. Entire staff is always friendly. Clean lobby/waiting area. Thank Gerald in the service department is great to work with. Always goes above and beyond. Entire staff is always friendly. Clean lobby/waiting area. Thank you. More

Over and above all expectations! There are not many times in business where a company will simply do the right thing because it's the right thing to do. They did and it has changed th There are not many times in business where a company will simply do the right thing because it's the right thing to do. They did and it has changed the way I look at buying cars. More

Great experience. Very friendly and helpful service tech. Quick service provided. Very pleased with my first oil change after my recent purchase of the Jeep Cherokee a Very friendly and helpful service tech. Quick service provided. Very pleased with my first oil change after my recent purchase of the Jeep Cherokee a few months ago. More

Great Service and Customer Appreciation I switched service departments from Franklin to Columbia primarily because of convenience, but it has changed to the ease of scheduling, quality of se I switched service departments from Franklin to Columbia primarily because of convenience, but it has changed to the ease of scheduling, quality of service and being treated as a valued customer. I work for a very large corporation who actually are a tier one supplier to Chrysler and our primary concern is our customers, I see and feel that in this Columbia business and it’s greatly appreciated. More

Great Service Experience I've been going here for quite some time. They always treat me well. They address all of my concerns. Chris has been my service adviser and always han I've been going here for quite some time. They always treat me well. They address all of my concerns. Chris has been my service adviser and always handles things to my satisfaction. He lets me know how things are progresing in the shop. I would recommend this shop to anyone! More

Oil Change Dealership always provides a good experience. Wait time is minimal with a nicely lit waiting room for reading. Coffee avalible with machines for drink Dealership always provides a good experience. Wait time is minimal with a nicely lit waiting room for reading. Coffee avalible with machines for drinks and snacks avalable. Well maintaned restrooms. The staff is always friendly, profesional, and helpful. More