Columbia Acura Inc - Service Center

I can not say enough about the team in the service department- SO helpful- always go the extra mile. Such good, caring people! department- SO helpful- always go the extra mile. Such good, caring people! More

Service appointment was a breeze. People went above and beyond to help me with questions about my car. People went above and beyond to help me with questions about my car. More

Car drop off was easy and check in was quick and efficient. Jamey Moore was my contact person and was very pleasant and thorough in explaining everything after the appointment. I was happy with th efficient. Jamey Moore was my contact person and was very pleasant and thorough in explaining everything after the appointment. I was happy with the service I received! More

Fran and Glenn went way out of their way to ensure that I was well taken care of. was well taken care of. More

Excellent service and really appreciated the loaner car, since my car took almost 3 weeks to fix. Easy to check in and process out after repair. Communication is difficult with the Chatbot regarding getti since my car took almost 3 weeks to fix. Easy to check in and process out after repair. Communication is difficult with the Chatbot regarding getting hold of service department and updates. More

I don't like having to write a verbal review. If I didn't enjoy the service, I would say so. If I didn't enjoy the service, I would say so. More

The service team lead by Alex is top notch! They really seem to care about the customer and the needs of the Acura cars we love to drive. They really seem to care about the customer and the needs of the Acura cars we love to drive. More

no stability in customer service group and could not fix my wheel even though the dealership sold me wheel protection coverage. I was told they would get back in touch on that issue and nobody followed up. my wheel even though the dealership sold me wheel protection coverage. I was told they would get back in touch on that issue and nobody followed up. More

I have been a longtime customer of Columbia Acura, and recently, my son bought a 2024 MDX from Columbia Acura. I keep coming back and sending my son because of Jamie in the service department. He is wonde recently, my son bought a 2024 MDX from Columbia Acura. I keep coming back and sending my son because of Jamie in the service department. He is wonderful with customer care. More

My service manager was terrific! He fit me into a very tight schedule since I only had 5% oil life! He fit me into a very tight schedule since I only had 5% oil life! More