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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,357 Reviews

1,357 Reviews of Columbia Acura Inc - Service Center

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November 05, 2024

Communication was good and the service was fast. The car was washed and delivered as expected. More

by UCOMLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Experience was good. Staff was helpful and the service didn’t take too long. Everyone was very nice More

by MSCHAWE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
November 04, 2024

Great people. Great product. Convenient location and service hours. I recommend you check the out More

by JMCOSTELLO513@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Friendly and efficient service. Everyone I met from the time I arrived to the time I left was first class professional. More

by roncarolp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Excellent service great price by a great service team very personal help liked how treated More

by ILAIBSONIVORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor very good
November 03, 2024

I am always impressed with the professionalism of the service department team at Columbia Acura. They work well together and I feel they are honest in their recommendations. More

by ksusue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
November 03, 2024

I stay with the dealership and continue to purchase Acura vehicles because of the service department. More

by RD.SATZGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Everyone was friendly and accommodating! Chuck told me to call as soon as my service light came on. He ordered a new converter for my car. I look forward to returning to the dealership so th More

by AHORDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
November 03, 2024

Customer service did not contact me for several days after my car was towed there. Did not have a loaner available and after they finally gave me One they asked for it back in 2 days. My transmission b More

by KATESKWARA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
November 02, 2024

I can not say enough about the team in the service department- SO helpful- always go the extra mile. Such good, caring people! More

by Julie O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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