Columbia Acura Inc - Service Center

Everyone was friendly and professional, service was excellent. The online scheduling system is easy to use and my service was completed in less time than estimated. excellent. The online scheduling system is easy to use and my service was completed in less time than estimated. More

We’ve been getting our car serviced here for years and I’ve always had a great experience. Our service tech was very knowledgeable, friendly and professional. He was very timely and communicating service I’ve always had a great experience. Our service tech was very knowledgeable, friendly and professional. He was very timely and communicating service needs and upfront with pricing. Would highly recommend! More

Tyler did a great job of getting me in and out of the shop. Thanks shop. Thanks More

Positive experience Efficient Caring Organized Took time to explain Everyone from intake to completion was polite time to explain Everyone from intake to completion was polite More

Never fail to impress me. The staff is friendly, the maintenance team is knowledgeable, and the pricing is fair. The staff is friendly, the maintenance team is knowledgeable, and the pricing is fair. More

Everything went well with Zach. Maybe not have a service tech that smokes drive my vehicle. Maybe not have a service tech that smokes drive my vehicle. More

Explained what was being done. Kept me informed on the progress since it took longer than what I expected. They were very helpful and did excellent work. Kept me informed on the progress since it took longer than what I expected. They were very helpful and did excellent work. More

Stopped for routine service (oil change, etc. ). During my wait, I asked how much longer it was going to take. They couldn't give me an honest answer. It took 2 (TWO) hours for them to "get arou ). During my wait, I asked how much longer it was going to take. They couldn't give me an honest answer. It took 2 (TWO) hours for them to "get around to it". Seemingly very inefficient way of doing business. More

There has been a recall on the RDX for nearly a year. Very concerned that Acura has not determined a suitable fix for a possible safety issue. Zack, my service advisor, could not remember a conversatio Very concerned that Acura has not determined a suitable fix for a possible safety issue. Zack, my service advisor, could not remember a conversation from a few days ago and seemed to not care about my concerns about safety More

Very professional and was very helpful in helping me out with keeping me informed about how long it would take and information about what they performed and services they did with keeping me informed about how long it would take and information about what they performed and services they did More