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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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April 10, 2024

Excellent job and service. Jamey is phenomenal and great to work with. Very satisfied and definitely will be back again. More

by VGILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
April 07, 2024

Very good staff and great service. One of the reasons why I bought 2 Acura’s from this dealership More

by buckeyestate16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 07, 2024

Excellent customer service and why I keep coming back to Columbia Acura year after year! More

by KARENLEFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Jacob are the best
April 06, 2024

My only comment was they charged for the installation of the front license plate \holder. The salesman would have done it when I picked up the car but I deferred to the first service. Otherwise, everyone More

by AMTOBRIEN65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
On this visit I did not deal with the sames dept.
April 06, 2024

Jamie in service did a great job of explaining the service needs for my vehicle. He was fantastic to work with as always! More

by DJWALSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
April 06, 2024

Everyone at Service Counter is always professional and friendly! Techs always quick to explain any necessary service required. More

by davidwcolburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore always addresses me by name & welcomes me back to Service Area!
April 05, 2024

Staff was friendly, professional and informative. Service was planned for 1 hour And this was how long it took. More

by KIMMILUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

was very helpful and terrific. Would highly recommend. se rvice Agents was prompt and explained everything. More

by rkoehne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Service was friendly and on time. The shuttle ride made my morning much easier. I will be back More

by SWAILE.DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Always have a great experience when using the service department. Everyone is always pleasant to work with. More

by SNELLJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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