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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,356 Reviews

1,356 Reviews of Columbia Acura Inc - Service Center

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November 12, 2024

Service Manager Alan was extremely accomidating and supportive with all of my concerns. He helped me navigate through my insurance. Thank you Alan! More

by LYNDSAY.PEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Service Department
November 12, 2024

The service was efficient and thorough. The whole process was good from beginning to end. More

by CASSANDRARICHARDS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Very well organized and friendly would definitely recommend I really don't have anything else to say More

by nursy14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Hands down! The service I receive was excellent! It was timely and prompt! Great team! More

by SilverHawk Sonata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

3 hours for a scheduled oil change. TPMS not reconnected properly. Oil leaks. Poor response. Problems still unresolved. Can’t get anybody to call me back to resolve the issues More

by crbechtel84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anonymous
November 10, 2024

Many thanks to Jaime for always being so helpful! Appreciate too having a clean place to work while I wait for my vehicle. More

by KATHERINE.C.ODONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
November 10, 2024

No happy with the service this time around. Didn't receive any feedback of how my multi point inspection was. So I have no idea of my cars condition More

by DIANAGPURDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Columbia Hyundai makes getting my service done super easy! Everyone is nice and very helpful! More

by KAYLASKIDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Understanding Excellent attention and a very fast service. The waiting room is excellent for working while you wait. More

by dguimaraes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Everyone was friendly and professional, service was excellent. The online scheduling system is easy to use and my service was completed in less time than estimated. More

by TRBUCHERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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